Tag: Dynatrace

AI is going to make cash for the Channel

Generative AI is going to be a growing channel opportunity according to a survey of chief technology officers.

The Dynatrace survey found that customers see AI as positive and expect it to help them improve efficiencies, but there are concerns over technology management.

This means channel partners comfortable with AI can support customers who want the technology.

Dynatrace vice-president of worldwide partner sales Michael Allen said the channel has already seen that the hype cycle triggered by the release of ChatGPT late last year has generated significant interest in AI over the past 12 months.

Application monitoring as a channel opportunity

Dynatrace vice-president Michael Allen said that there was a huge channel opportunity in the area of application monitoring.

He said there had been increasing pressure on channel players delivering application and infrastructure monitoring as the big hyperscalers started to muscle in on that space and his firm had already seen a change in approach for system integrators.

Allen said that large, regional and global system integrators were running datacentres and hosting the compute workloads of their customers and many of them had that business eroded by the hyperscalers as their customers decide to run more and more of their workloads, certainly the cloud-native ones, in the hyperscalers.

“What we’ve seen is that those infrastructure services partners have said, ‘Well, if I can’t beat them and I’m going to lose some of those workloads, let’s partner up with the hyperscalers’.

That drove partners to really look at a new way, because if you provide an infrastructure, whether it’s delivered by the hyperscalers or delivered by the SI in their own datacentres, or a hybrid of both, the most basic part of that service is that you need to monitor it and make sure it’s available for their customers.”

Most CIOs fear IoT performance problems

Nearly three quarters of IT leaders are concerned that Internet of Things (IoT) performance problems could directly impact business operations and significantly damage revenues.

Software intelligence company, Dynatrace, has announced the findings of an independent global survey of 800 CIOs, which reveals that 78 percent of CIOs said there is a risk that their organisation will roll-out IoT strategies without having a plan or solution in place to manage the performance of the complex cloud ecosystems that underpin IoT rollouts.  69 per cent of CIOs predicted that IoT would become a significant performance management burden