Tag: Dixons Carphone

Dixons Carphone says it is committed to stores

Dixons Carphone’s CEO claims the firm is “committed” to retaining its bricks and mortar presence despite announcing plans to shelve another 800 in-store jobs.

Mark Allsop said it was “not an easy decision” as he explained that a push to introduce a flatter management structure at UK and Irish stores would result in more job losses at the electrical retailer.

For those who came in late Dixons Carphone, pre-lockdown, announced 2,900 redundancies amid its decision to shutter all standalone Carphone Warehouse stores. Under the latest proposed restructure, the retailer plans to remove its in-store retail manager, assistant manager and team leader roles.

Although it also plans to introduce some new roles – including in the area of customer experience and operational excellence – the changes will result in an overall reduction of 800 roles.

Dixons Carphone reports £440 million loss

The slump in the mobile phone industry has hit Dixon Carphone  particularly hard with the outfit reporting a £440 million loss.

Dixons Carphone has blamed its slumping sales on a lack of demand within its smartphone unit over the last six months, and its £440 million loss was because of changing market conditions. Mobile revenues in UK & Ireland were down four percent.

Although Carphone’s electricals market share was up over the half-year period across all of the company’s territories and like-for-like revenues were up two percent, with the second quarter of the year performing best, with revenues up by four percent. Group sales were up one percent year-on-year.

Dixons Carphone coins it in

979583-scroogeDixons Carphone is finding itself rather flush in the run up to Christmas, and might even be able to afford to buy its staff a celebratory mince pie.

The numbers for the period up to 31 October show revenue increased up five per cent year-on-year to £4.39 billion and up three percent on what was expected.

The company was formed last year from the merger of Dixons and Carphone Warehouse and it has seen its rivals suffer badly in the months that followed. Not so for Dixons Carphone.

UK and Ireland markets grew two percent to £2.87 billion and the Nordics edged up one percent to £1.19 billion. The only dark spot was Southern Europe fell six percent to £257 million, but this was related to the weakness of the Euro rather than sales problems.

CEO Sebastian James said the market was flat but his company saw like-for-like growth driven by market share gains across all territories.

The British stores saw cost and what Dixons Carphone claims were “synergy savings” when it closed the Dixons HQ in Hemel Hempstead. White goods offset a “fall in demand” for tablets and PCs. The mobile business mopped up some share, it said.

A “strong” Black Friday was a decent opening to the Christmas sales season, the CEO said.

DixCar made “progress” on “price-matching” against the local Nordics retailers but this, coupled with forex pressures, had “inevitably had some impact on margins” there.

Pre-tax profit was up 35 percent to £135 million, but after finance costs and losses from discontinued operations, net profit for the year was £86 million, compared with £46 million a year ago