Cloud and digital transformation services provider Kerv has snapped up SD-WAN specialist Gyrocom.
The move makes Kerv a £50 million revenue business. The company was created through a three-way merger between DoubleEdge Professional Services, Foehn and Metaphor IT. It acquired Microsoft Dynamics and Power Platform specialist cloudThing in May.
Cisco is planning a sustainability specialisation programme is for partners in 2022.
The vendor told the gathered throngs at its partner event this week the programme will initially be focused largely on recycling and rewarding partners for becoming part of the “circular” economy.
Cisco vice-president, global distribution Andrew Sage said that the vendor had already been offering a take-back and recycle service that partners could offer customers.
Cisco’s AppDynamics is shifting to a 100 percent channel model, alongside major updates and improvements to its global partner programme.
The firm said the changes will help partners “fully exploit the potential of stack observability with business context”.
AppDynamics has been using a “direct and indirect” sales model for some time, but the outfit feels that a total channel will provide closer alignment to Cisco’s sales motion and give partners the confidence and opportunity to build out full-stack observability practices with AppDynamics and Cisco.
AppDynamics’ vice president of Worldwide Channels and Strategic Alliances Mark Maslach said the company has added a new ‘Elite’ level to its Global Partner Program, creating a three-tier structure alongside the existing ‘Alliance’ and ‘Titan’ levels.
Tech Data is increasing investment in its Software Store self-service renewals platform introducing a monthly data pack option for partners that have a large number of upcoming renewals and providing dedicated business development support.
The company said it is seeing steady growth in usage of the nine portals via which software and service renewals can be tracked, quoted for, and ordered, and is on track to achieve half of all software licensing renewals through them by the end of the year.
Michael Holden, Tech Data, UK and Ireland, business development manager eCommerce, said that the new data pack option will provide larger reseller partners with all pertinent information on their up-and-coming renewals for automatic input into their own internal systems.
“Larger partners may have thousands of renewals they want to track and might need to give access to many different users while ensuring they conform to security and data policies. We’ve developed the data pack option to provide partners with an uncomplicated way to get all the information they need to automate their renewals business, whilst ensuring they are compliant.”
Cisco has ended its fiscal 2021 with its highest product order growth rates in more than a decade, after having a really mixed year.
Revenues for the three months ending 31 July reached 13.1 billion, an increase of eight per ent year on year. GAAP operating income meanwhile swelled by 10 percent to $3.6 billion. Cisco’s sales for its full fiscal 2021 increased by one percent to $49.8 billion.
Cisco’s EMEA business grew revenues by six percent to $3.3 billion for the quarter. Sales in the Land of the Fee grew by eight percent to $7.73 billion
Product revenues grew by 10 percent in Fourth Quater to $9.71 billion, while services enjoyed 2.6 percent growth to $3.4 billion.
Networking giant Cisco has acquired application monitoring firm Epsagon with a view to putting its tech under the bonnet of Cisco’s products and services.
Epsagon will be integrated into Cisco’s Strategy, Incubation and Applications division and will expand Cisco’s advanced full-stack observability strategy.
Big distieTech Data has announced that Cisco easylease payment plans can now be provided through its Tech-as-a-Service offering, making it easier for partners to quote end-user customers for a subscription payment option using the online portal.
The cunning plan is to make it simpler and faster for resellers to quote for finance options on smaller orders, giving the customer more choice and helping them to fund new infrastructure purchases.
Any Cisco partner can log-on and explore subscription payments options for their customers on the purchase of Cisco equipment, allowing them to spread the cost over a period of up to three years, instead of funding the full investment in new equipment up-front.
Cisco has started a partner apprentice programme.
The pilot programme will see an intake of 15 students work with five partners and the vendor over a three-year degree apprenticeship programme, with a view to giving them chances to get experience across the various elements of the industry.
Wipro is celebrating the 25th anniversary of its business partnership with Cisco by launching a new business unit.
Wipro is launching the Cisco Business Unit that will focus on the development and adoption of end-to-end digital transformation solutions using Cisco technologies for customers.
The Cisco Business Unit will provide a full stack of industry offerings aligned to customers’ needs. Key solutions and digital accelerators include Intent-Based Networking, Digital Workplace Virtualisation, Hybrid Cloud, Application Transformation, Security and Enterprise 5G.
Oliver Tuszik, Senior Vice President, Global Strategic Partner Organisation, Cisco said: “As a key partner, Wipro has consistently innovated its business model by leveraging its diverse Cisco capabilities to deliver end-to-end digital solutions that enable customers’ business outcomes. Wipro has pioneered the adoption of Cisco’s critical software and digital solutions—not just for its global customers’ usage but to enhance its internal IT architecture as well. With today’s current global challenges and rapidly evolving customer needs, the launch of Wipro’s Cisco Business Unit will ensure that the best of Cisco and Wipro are available to our customers through innovative joint solutions and consumption-based business models.” That’s a lot of words with lots of jargon.
Tech Data has achieved Cisco Customer Experience Specialisation status in the UK
Tech Data’s Cisco director UK and Ireland Tony Nevill said: “The achievement of Cisco Customer Experience Specialisation further underlines Tech Data’s credentials as a trusted advisor and partner of choice for Cisco resellers in the UK. We see customer experience as a competitive differentiator and critical to our success. This accreditation highlights the depth of our services capability and skills, and our total commitment to meeting the needs of Cisco partners in the UK.”
A number of technical accreditations must be achieved to attain the Customer Experience Specialisation. Tech Data was required to demonstrate its capability to support the lifecycle of the entire solution on Cisco technologies and to help reseller partners achieve positive business outcomes for their end-user customers.
Tech Data provides pre-shipment configuration and testing on Cisco UCS data centre and networking systems at its UK configuration centre – the only UK location to hold a Cisco Level 6 Accreditation.
Cisco has written a cheque for cloud communications provider IMImobile for $730 million which is the largest Cisco deal in the UK for almost three years.
IMImobile flogs customer interactions management’ software that automates a connection between businesses and clients through enhanced social media, messaging and audio channels. The firm is based in London, with offices in the US, Canada, India, South Africa and the UAE.
With IMImobile onboard, Cisco wants to expand its customer services with an end-to-end interaction system that drives faster and smarter interactions to orchestrate the lifecycle journey of its customers. Cisco’s Webex Contact Center will also be able to make use of IMImobile’s artificial intelligence technology.
Cisco has announced a significant partner programme revamp and says that the outfit is gearing up for 2021 in the post-CORVID world.
Angela Whitty, UK and Ireland managing director of partner organisation at Cisco said that that the firm has a solid set of people selling the brand in the market after the performance of partners during the pandemic.
The pandemic has seen Cisco improve its channel programme. At the partner event in October, the firm revealed the most significant changes it had made for a decade.
“The new programme will allow our partners to bring together all of the disparate programmes and will allow partners to play in their areas of expertise, so they’ll be a gold standard integrator, managed service provider developer and adviser. So you still have that high standard, but it just allows people to be more specific in the areas that are important now”, said Whitty.
Cisco lifted its kimono on a “new and improved” partner programme to reveal something its partners have never seen before.
But the company denied that, and said that the new programme includes the best bits of the old one but adds extra elements, incentives and support.
The company said that the new programme is based around four key partner roles: Integrator, Provider, Developer, and Advisor. These changes, Cisco said, will ensure it can better support myriad ways in which partners work with customers in the real-world – be that reselling, offering managing services, developing using their own APIs or acting as trusted advisors.
Dell Technologies announced Rola Dagher as its new global channel chief, reporting into Bill Scannell, Dell Technologies president, global sales and customer operations.
Dagher will lead Dell Technologies’ global partner strategy, vision, enablement, programme design and experience. She begins her new role 7 September.
Dagher returns to Dell after three years as president of Cisco Systems Canada. Prior to Cisco, Dagher held sales and leadership roles in Dell’s Enterprise segment and Infrastructure Solutions Group. Prior to that, Dagher helped lead the channel for Bell Canada for 13 years.
Dagher succeeds Joyce Mullen, who after a 21-year career at Dell, announced her departure in July.
Networking giant Cisco said it will move away from direct sales by the end of 2020 and export its entire product portfolio on a subscription basis.
The outfit claims it will make cost savings of $1 billion per year, including its core networking hardware portfolio.
The company said it will accelerate its transition of the majority of its portfolio to an ‘as a service’ distribution model, with a view to shifting the majority of its products away from direct sales by the end of the calendar year.
CEO Chuck Robbins, speaking to investors in the wake of fairly disappointing quarterly financial results, said that Cisco plans to accelerate its investments in key strategic areas including cloud security, cloud collaboration, increased automation in the enterprise, as well as application insights and analytics.
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