The sector saw its most significant ever quarterly sales in the third quarter, with revenue passing the $11 billion and has been growing at roughly one per cent annually, with Cisco continuing to dominate.
Ensoft has a £10 million turnover and develops Cisco’s IOS XR features. After the deal, it will become part of the vendor’s Service Provider Networking Group.
Writing in his bog, Rob Salvagno, vice president of corporate business development and head of Cisco’s M&A and venture investment team, said that the purchase fitted in with the ambition to, “simplify service partner networks through automation and programmability”.
Scott Harrell, senior vice president and general manager, Enterprise Networking at Cisco said the WAN is undergoing a radical transformation. Today, organisations host their applications in multiple clouds – public, private and SaaS.
Harris will lead the global strategy and technology roadmap to support the company’s move from being an Avaya centric specialist to becoming a multi-vendor global alliance in the deployment of global enterprise communications.
The Index surveyed more than 1,500 senior IT leaders from across the globe to understand where organisations are on their IT operations transformation journey, revealing a four-step model for IT operations maturity, focused on how organisations handle events they face.
Provider of workforce management (WFM) software, Teleopti has been invited onto the Cisco SolutionsPlus programme enabling customers to order Teleopti WFM Cloud from Cisco sales teams and channel partners. Teleopti WFM Cloud being newly listed in the SolutionsPlus catalogue streamlines the procurement of the cloud-based platform, with specialised SKUs and end-to-end support for Cisco sales and partners.
Vasili Triant, General Manager and Vice President Customer Care, Cisco said: “At Cisco, we want to offer our customers choices, and also help them move with the market to increasingly more integrated solutions and cloud services through an open, integrated ecosystem. With the addition of Teleopti WFM Cloud to the SolutionsPlus program, our partners and customers now have direct access to a best-of-breed WFM solution from a company with years of proven success deploying WFM in the cloud, both in local markets and across the globe.”
Cisco SolutionsPlus places a number of Cisco compatible products and related services on the Cisco Systems price list, letting customers order directly through the Cisco ecosystem. Teleopti products included in the program complement and augment Cisco’s advanced technology portfolio to enable partners to create complete solutions for their contact centre customers.
Teleopti WFM Cloud delivers a platform for workforce forecasting, scheduling and management to improve operational accuracy and efficiency, employee engagement and customer satisfaction.
Olle Düring, CEO at Teleopti added: “Following Teleopti’s long relationship and development collaboration with Cisco, and Cisco channels, we are delighted to expand our reach and make it easier for all Cisco channels to order Teleopti WFM Cloud directly from Cisco. Our listing on the SolutionsPlus programme is recognition that together Teleopti and Cisco ensure transformative WFM solutions providing value and efficiency and a remarkable customer experience worldwide. Organisations using Teleopti’s workforce management solution see the positive work-life benefits for their staff and research studies show that Teleopti customers are 23 percent more efficient than other contact centres.”
Tuszik replaces Wendy Bahr who resigned in August after 15 years.
According to Cisco, Tuszik is an “accomplished leader” who has led its German team in delivering five years of successive growth and two years of double-digit sales growth.
Before joining Cisco in 2013, the new channel boss was CEO of Computacenter’s German business for almost 10 years having previously led the reseller’s networking arm.
Tuszik began his new role as of yesterday to lead Cisco’s channel business, which accounts for around 85 per cent of the vendor’s overall sales.
The new appointment at the top of Cisco comes just a day after the vendor announced a new EMEAR head following the promotion of Edwin Paalvast to a global role. Wendy Mars previously led Cisco’s EMEAR channel business before taking the new position.
Chambers was Cisco’s CEO for more than 20 years. Chambers has also invested an undisclosed amount in the privately held Rubrik.
On his appointment, Chambers said: “The shift to cloud has been one of the most disruptive market transitions of the digital age, impacting the entire technology industry. In just four years, Rubrik has gone from a start-up to an industry leader in helping enterprises tackle the challenges of managing and using their data in the cloud era. When I talk to Rubrik CEO Bipul Sinha about his vision for growing and scaling Rubrik, I have no doubt that the company is on its way to becoming a multibillion dollar business.”
Rubrik has also appointed former VMware VP Avon Puri as its chief information officer.
Rubrik CEO Sinha said: “John’s ability to identify market transitions and capitalise on them to maximum effect has made him a go-to advisor for world leaders. Today, the cloud is transforming every industry, helping businesses to run faster, smarter and more efficiently. Rubrik expands this opportunity by enabling enterprises to liberate their data from legacy infrastructure and fully realise cloud agility and economics. We are thrilled to add John and Avon to our team as we continue to aggressively scale our business globally.”
Cisco said that the pair’s CEOs recently had a chin-wag about the news and AWS’ boss had ruled it out.
The Cisco statement, first published by MarketWatch, said: “Cisco and AWS have a longstanding customer and partner relationship, and during a recent call between Cisco CEO Chuck Robbins and AWS CEO Andy Jassy, Andy confirmed that AWS is not actively building a commercial network switch.”
MarketWatch also said that an AWS spokesperson confirmed the statement.
For those who came in late there were some serious reports that AWS was planning an assault on the networking market to help tempt users to its public cloud.
Cisco, Juniper and Arista all saw their share prices plummet.
Cisco’s share price has jumped over three percent in the wake of AWS’ denial, while Juniper’s climbed more than two percent.
Cisco said that two Gen-X IT directors accepted a court ruling in favour of the vendor and agreed to pay a “significant” settlement.
Alan Gould and Kelley Stewart accepted that they had infringed Cisco trademarks by dealing in counterfeit products and parallel-imported products – sometimes referred to as the grey market.
Neil Sheridan, Cisco director of brand protection, said: “This action, together with other successes we have had with the City of London Police, demonstrate the strength of Cisco’s enforcement of its intellectual property rights.
“We have obtained significant remedies from Alan Gould and Kelley Stewart, which show that the directors and senior management of companies that choose to infringe Cisco’s rights can and will be the target of Cisco’s enforcement action.
“Last year’s UK Supreme Court decision that trading in grey products, as well as counterfeit products, can result in criminal prosecution is further proof that trading outside Cisco’s authorised distribution network will have consequences.”
Cisco and Gen-X IT have been at dagger points for more than ten years. Gen-X IT was caught trading counterfeit Cisco products in 2005.
This latest episode saw Gen-X IT go into administration, initially expecting a financial penalty of nearly $2 million. Gen-X later said it feared the settlement would “greatly exceed” this amount.
An administrator’s report posted on Companies House in January stated that Cisco was seeking £35.1 million from Gen-X, but at this time the final amount had not been decided.
The funding round was led by SoftBank Vision Fund and marks only the second time it has invested in an enterprise software company, after investing in workplace messaging app Slack last year.
Cohesity provides services to help businesses store, manage and protect their data. It is planning to use the investment to fund a large-scale global expansion.
Pete Chung, managing principal and head of investor Morgan Stanley Expansion Capital, said that Cohesity’s hyperconverged architecture would “fundamentally change” the secondary storage landscape.
“We are excited to help fuel the company’s momentum in providing enterprise customers with seamless application and data movement across the cloud and corporate data centre. Cohesity represents that elusive combination of rapid growth, significant scale, and market momentum we look for as later-stage investors.”
Cohesity hopes that the renewed support from “strategic investors” Cisco and HPE will give it a foothold to grow its presence among enterprise customers globally.
Vishall Lall, chief strategy officer at HPE, said the company was “proud” to invest and partner with Cohesity.
“We collaborate closely to integrate Cohesity’s market-leading hyperconverged secondary storage platform with our cutting-edge data centre solutions to provide an integrated, tested and validated offer to customers.”
As a UK distributor for BroadSoft, before its acquisition by Cisco earlier this week, Nuvias wants to support new and existing BroadSoft and Cisco resellers, as Cisco looks to integrate BroadSoft technology into its cloud-based unified communications solutions.
The addition of Cisco reinforces Nuvias’ UC Practice, which offers end-to-end solutions, products and services. The UC Practice is based on the former SIPHON Networks, the award-winning UC solutions and technology enabler for the channel, which was acquired by Nuvias in 2016.
Steve Harris, EVP Unified Communications at Nuvias, said: “The agreement with Cisco, combined with Cisco’s acquisition of BroadSoft and our growing best-of-breed UC portfolio, puts us in a unique position to add further value to existing partners and work with new resellers to deliver integrated, end-to-end cloud-based solutions. BroadSoft has worked very successfully with SIPHON Networks in the UK for eight years, and the combination of experience and technical support skills built up over this time is unmatched in the channel.”
PCM appeared in the UK in May and has been headhunting staff from rivals bought cloud services provider The Stack Group.
Provista is a Glasgow-based network and security reseller with revenues of £7.7 million. The move gives PCM several top vendors including Cisco, Avaya Saphire and VMWare. It scores offices in Aberdeen and Birmingham.
The deal will additionally contribute to its “opportunity to extend its growth of the existing managed services and multi-lingual global service desk within the European region”, PCM said.
Donavan Hutchinson, managing director, UK & International for PCM UK said that with the combined investments and the acquisition of Provista UK and The Stack Group, PCM was positioned to accelerate its UK growth across all advanced solutions categories.
PCM president Jay Miley added: “We are continuing to follow our global strategy to bring our leading North American solutions to the UK, and this acquisition further expands one of our largest vendor relationships through the acquisition of a UK Cisco Gold Partner.”
Stuart Little, director and major shareholder of Provista UK, said: “When PCM contacted us and shared their vision for the UK, it fit perfectly with our own ambitions to accelerate the growth of Provista in the UK. After having built the business to achieve Cisco Gold Partner status, it is exciting to now be able to be part of PCM and take the business to the next level, offering our solutions and services across the UK while complimenting the other robust PCM offerings.”
Chambers, who was CEO between 1995 and 2015, announced last September that he would also step down from the chairmanship.
Chambers said the world had a perception that Cisco was merely a “router company” but it really was aiming big.
“When we outlined a vision, almost 27 years ago, we said this company can change the way the world literally works, lives, learns and plays”, said Chambers.
“We had the courage to say that we can change the world and do it to the benefit of creating unprecedented opportunities for our shareholders, our customers, our employees and our partners. And we had the opportunity to really also establish a culture which is probably what I am most proud of.”
Chambers then congratulated current CEO Chuck Robbins on the smoothness of the transition into his leadership.
“This is often a transition that does not go well, especially in high tech,” he said. “I want to thank the board. It has been a joy. And very often people don’t realise a great company or leaders, everybody likes to write about the successes, but it’s really how you handle your challenges and your setbacks that determine if you’ve got a great company or not.”
Looking towards the future, Chambers said Cisco is going to be a company which leads in digitisation and will “once again continue to change the world.
“This company has the courage to dream big dreams like no one else, set audacious goals of being one or two in everything we do, build a team that is diverse and challenges each other and [is] not always in agreement, but once we decide to move, we move as one organisation,” said Chambers.
“Cisco will always be in my heart… I will move on to my next chapter in my life, which will be around start-ups and really generating jobs throughout the world,” he added.
Cisco added the Global Gold tier to the top of its partner programme in May, allowing partners with certifications in different regions to access the same benefits across all their regions.
Each partner needs a total of 12 accreditations across Cisco’s global territories, and has to hit services and renewal targets.
Mark Rogers, CEO at Logicalis, said: “We are really happy to see that our investments in our team skills, our solid business processes and our truly integrated operations around the globe are now recognised.
“Most important is that our clients can be further assured of Logicalis’ unparalleled expertise and unwavering commitment to keep continuously reinvesting in the technologies and services that support their business.”
Logicalis joins the five firms that were announced as Global Gold partners in May: BT, Dimension Data, Ericsson, IBM and Orange Business Services.