Tag: BLE

Shoppers face full on technology blast

highstreetCompanies using technology to track and attract shoppers mean the number of retail deployments by the end of this year has risen 100 percent compared to 2013.

This year, most deployments were in clothing, grocery and shopping malls using information like customer analytics, offers, product search and navigation.

But next year burger joints and coffee shops are expected to take up smartphone applications.

ABI Research senior analyst Patrick Connolly said: “We are seeing growth across all major technologies, including BLE, Wi-Fi and audio, with 2015 being an important year for handset based location, sensor fusion, magnetic fields and LED.”

Most deployments so far have been in the USA but that’s set to change next year and in coming years, without any single company having a dominant market share, he said.

“In 2015, we also expect to see camera analytics companies like ShopperTrak, Irisys and Brickstream playing an increasing role as they expand their offerings into BLE, Wi-Fi and in-store analytics,” he said.

Apple knocks Google off top spot

prismThe internecine war between Google and Apple took a further twist when it emerged that the Cupertino company now holds the pole position on indoor location technology likely to be widely used in shops.

ABI Research said that “Apple has taken the bull by the horns” in the retail market with several firms vying to win the war.  Technologies using LED from ByteLight, Qualcomm and Philips and magnetic field  technology from companies like IndoorAtlas are going to change the way shops look.

Apple leads the way with its iBeacon, otherwise known as Bluetooth Smart or BLE.  Other vendors can license this name for their own products.

Electronic shelf labels using protocols like NFC and BLE are set to increase and app companies are filling the gaps.

Patrick Connolly, a senior analyst at ABI said the world is likely to see the first deployments of light systems next year.

Connolly said: “The widespread availability of BLE beacons makes it very easy for retails to deploy a light system to test the water and measure shopper acceptance.”

He added that Zebra/Motorola, Ruckus and Aruba will combine wi-fi with BLE and other location technologies.