Tag: Adverts

Cyber criminals steal a quarter of digital adverts

the-great-train-robbery-movie-poster-1903-1020549358Almost a quarter of video ads and 11 percent of display ads are viewed by fake consumers created by cybercrime networks to steal the billions of dollars spent on digital advertising.

A study, by digital security firm White Ops and the Association of National Advertisers, is one of the most comprehensive looks to date at the persistent criminal activity involving online advertising. It looks at the problem of “bots” or automated entities that mimic the behaviour of humans by clicking on ads and watching videos.

The bots siphon money away from brands by setting up fake websites or delivering fake audiences to websites that make use of third-party traffic. Advertisers will lose $6.3 billion to bots next year, the report said.

Bob Liodice, the president and chief executive of the ANA, an organization that represents thousands of brands said that it had been suspected there was fraud in the industry, but it was not known how much was being taken or the reasons it was happening.

White Ops monitored 181 online advertising campaigns by the brands from August to October to determine fraud activity.

Bot fraud has long been part of the ecosystem of low-price ads that cost a few dollars or less. This study revealed, however, that many premium websites and publishers, which charge roughly 10 times more for an ad, are just as vulnerable.

In one instance, 98 percent of video ads at a premium lifestyle site were viewed by bots. The bots are extremely effective of looking like a high value consumer.”

Liodice said the report will help the industry develop an action plan to combat fraud.

Ad-blocking software? Sheesh!

adblock-bannedAd blocking software is to the publishing industry what Napster was to the music business..

According to a report compiled by PageFair, more internet users are blocking adverts than ever before,  with the rate more than doubling over the course of last year.

More than 150 million browsers are using some form of ad blocker, the vast majority  using plug-ins for either Google’s Chrome or Mozilla’s Firefox browser.

Sean Blanchfield of PageFair said the figures were significantly larger than expected.

Ad blocking is most popular with younger users and used by 41 percent of American internet users aged between 18 and 29.

It seems that the adblockers are used by exactly the kind of people that advertisers want — millennials.

Blanchfield said that the software as “like the Napster of the advertising industry” and publishers are going to have to fight it.

He thinks that adverts need to change so that they are less intrusive and less likely to drive users to adblock software.

At the moment advertising online is annoying often demanding attention, such as a click to make it go away.

Phones 4U gets ads banned by watchdog

phonesPhones 4U has earned itself a ban over two adverts after the Advertising Standards Authority  (ASA) described them as “misleading”.

The retailer fell foul of the toothsome watchdog after people complained that its “upgrades 4u and u and u” ads, aimed at trying to show that people could upgrade with the retailer on any network and not the one they were signed to, were misleading.

They said that  the claims didn’t apply to customers on all networks, including Three and Tesco mobile, as the voice over in the comical broadcast ads suggested.

Both ads  focused on a range of “comical characters”, being told they could upgrade their phones despite their traits.

The voice over said:  “Listen up you lot. You can upgrade your phones at Phones4U”. The ad featured a number of characters with a range of habits such as smelling of fish, keeping a lot of cats and wearing gilets. The voice-over indicated that they could all get upgrades saying “Upgrades for you and you and you at Phones4U”. The on-screen text stated “T&Cs apply”.

In the second ad the voiceover said: “Listen up you lot. You can upgrade your phones at Phones4U.” A woman asked, “I’m scared of long-term commitment. Can I?” The voice-over replied, “I hear you lady. With our exclusive jump contract you could update your phone every 6 months … Upgrades for you and you and you at Phones4U.” The on screen text said: “T&Cs and exclusions may apply”.

When questioned by the watchdog, Phones 4U tried to plead its innocence, telling the ad police that the purpose of the ads was to tell customers that it was possible to upgrade their handsets at its shops. It said there was a common misconception that this could only be done with an existing network provider and that it aimed to show that it offered upgrades on the majority of network providers, even if the customer did not originally get the handset or contract from its stores.

However, the shop chain acknowledged that some networks such as Three and Tesco Mobile were not partnered with it, and so customers of these networks would not be able to upgrade. It said that it had covered itself against this claiming that its  “T&Cs apply” text showed there were exclusions, as well as offering further literature on its site to back this up.

However, the ASA remained unimpressed, claiming that the content in the ads suggested that everyone could upgrade as a result of the characters used. It said that while some customers would understand “upgrade” as meaning a new phone, they may not have expected to change networks to do so. And while Phones 4U had tried to cover its back with the on screen text referring to T&Cs, the ASA wasn’t convinced these made it clear that it was only possible to upgrade on certain networks.

As a result the company was ordered not to show the ads again in their current form.

However, the ruling is probably a drop in the ocean for the chain which yesterday announced that it would be expanding its services to the mobile network industry.

The company said it plans to launch its first mobile network –  “Life Mobile” – which will run as a mobile virtual network operator on mobile operator EE’s 2G and 3G spectra when it launches in March.