Beancounters at intY at its recent CloudFest event found that 51 percent of resellers felt that they had been given a competitive edge by selling cloud services. But a third said there was a lack of skilled staff to help support sales of cloud solutions . Another third admitted they did not have enough people on the ground to support their sales plans.
intY COO Craig Joseph said: ” The lack of skills in both sales and support of cloud services presents a double threat. Resellers who can’t offer a convincing and seamless cloud solution to their customer’s risk being forced out of the marketplace completely, and missing out on the potentially huge revenue streams to come from cloud computing. We believe that it is our duty as a value add distributor to help our resellers upskill their staff and give them the tools they need to succeed in the market.”
The result findings are confirming what even big players like Cisco are noticing. While everyone and their dog wants to have a cloud compontent to their business there are too few people out there who know what one really is and how to build it for customers.