PC market will grow again next year

hope springs eternalThe PC market will start growing next year according to Gartner, as buyers come to the end of their evaluation periods for Windows 10.

Worldwide PC shipments are expected to hit 267 million units in 2018, a 1.9 percent increase on 2017 when shipments are forecast to reach 262 million. By 2019, shipments are pegged to hit 272 million units.

This year’s PC sales are however expected to fall yet again for the sixth consecutive year, with shipments dropping three percent when compared with 2016.

According to Gartner, further adoption of Windows 10, as PC buyers come to the end of their evaluation periods, and a higher need for security will drive PC shipments.

“PC buyers continue to put quality and functionality ahead of price,” said Ranjit Atwal, research director at Gartner.

“Many organisations are coming to the end of their evaluation periods for Windows 10, and are now increasing the speed at which they adopt new PCs as they see the clear benefits of better security and newer hardware.”


Cylance does deal with Toshiba

cylance-160311095453-thumbnail-4Cylance, the security outfit which offers AI-powered prevention that blocks everyday malware along with today’s most advanced cyberthreats, has signed a distributor agreement with Toshiba.

Toshiba Industrial ICT Solutions has launched sales of CylancePROTECT, an antivirus solution that leverages artificial intelligence (AI) to prevent the execution of malware at the endpoint.

Attacks by ransomware and other malicious programs have increased rapidly in recent years. CylancePROTECT is a machine-learning platform that harnesses the power of artificial intelligence to detect and prevents the execution of such malware in real time.

Unlike conventional antivirus products that use signatures to detect threats, CylancePROTECT pinpoints both known and unknown malware by breaking down files to the DNA level to analyse and classify millions of attributes per file.

Prior to the launch of sales, the Toshiba Group started in-house deployment in June 2016, installing CylancePROTECT on approximately 5,500 endpoints, including virtual desktop environments.

The software claims to provide accurate detection of zero-day and variant ransomware and other malware that was missed by previously used conventional signature-based antivirus products

Same detection capabilities confirmed in PCs that were disconnected from the company network and the internet.



IoT integration market will grow by a third each year

Forwarders-set-to-see-growthA new market research report claims that the IoT market will grow by a third every year.

MarketsandMarkets beancounters claim that the global IoT Integration Market size is expected to grow from $ 759.5 million in 2017 to $ 3,301.7 million by 2022, at a Compound Annual Growth Rate (CAGR) of 34.2 percent.

The major forces driving the growth of the IoT Integration Market include the growth of the Bring Your Own Device (BYOD) trend and the need for remote workplace management.The increasing demands for data consistency and growing regulatory compliances and regulations are also some of the factors that are driving the market growth, the report said.

The system design and architecture services segment is expected to be the fastest growing service in the IoT Integration Market during the forecast period.

System design and architecture services involve the analysis, design, and configuration of the software components that support the system architecture.

System design engagement typically provides advice for sizing of new systems and scaling of existing systems. It provides improved system performance, offers tailored configuration advice, and monitors the capability usage of system resources.

Service providers also design and offer customized services as per client requirement and budget. These customised services help manage business workflows and improve business efficiency for commercial customers.

The smart building and home automation application area is expected to hold the largest market share in the IoT Integration Market during the forecast period.

Smart buildings comprise energy-saving equipment for the efficient functioning of all components and systems of a building, including lighting, monitoring, safety and security, emergency systems, heating, ventilation and air conditioning systems, and car parking.

The concept of smart buildings has gained prominence due to the increasing adoption of IoT solutions and services. IoT-enabled smart buildings offer enhanced features such as operations personalization, in-building device mobility, occupant comfort, and indoor activities automation.

IoT home automation systems use control systems and smart devices to automatically control and manage basic home functions over the internet from any location.

The major vendors in the IoT Integration Market include Infosys , HCL , TCS, Capgemini, Cognizant, Wipro, Atos, Intel, MuleSoft, Phitomas, Meshed and Allerin.

GCI mixes in Blue Chip  

Roger-Montgomery-warns-investors-against-buying-blue-chip-stocks-for-their-share-portfoliosGCI has written a cheque for managed services player Blue Chip completing the outfit’s fifth acquisition in 18 months.

GCI has bought names such as Outsourcery and Freedom, but the Blue Chip deal will add 500 staff and not far off £100 million in turnover.

It also adds full IT support to the services that GCI can offer, which should help meet customer demand for assistance with GDPR and digital transformation projects.

GCI CEO Adrian Thirkill said: “Our latest acquisition is another great name and is right up there with earlier acquisitions including Outsourcery and Freedom which have already added immeasurably to our capability. It’s a really simple story: we are continuing our commitment to finesse the shape and direction of GCI and align our services and solutions with our customers’ requirements across all sectors in large SME, mid-tier enterprise, strategic partners and UK Government. Digital transformation is here to stay and it naturally flows through to digital ‘business as usual.”

Richard Cook, managing director at Blue Chip, said that it was rare for two firms with a couple of decades experience each to come together so well.

“Blue Chip enables in-house IT staff to focus on front-end business improvement priorities while we monitor their digital heartbeat and take care of the routine stuff, that includes patching, backups, device management and much more,” said Cook.

” The big plus point is that we are there to help with strategic shaping providing solid advice backed by the combined learning of 40,000 deployments, a huge technical resource, and skills that span virtually every leading technology vendor and all environments: on-premise, private cloud, public cloud, hybrid. That’s a great mix for our customers which include some of the most prestigious names in the UK,” he added.

Atos launches first prescriptive security operations centre

Three-Musketeers-The-1973-1605x903Systems integrator and second musketeer Atos has launched what it has dubbed the world’s first prescriptive security operations centre (SOC).

The SOC, which is available as a solution in Atos’ 14 SOCs globally, combines big data analytics and machine learning with McAfee security technology to bring down threat detection times from 190 days on average to less than a minute, according to Atos.

This is one of the first things to emerge from Atos’ McAfee partnership which was announced in November. The big idea is to offer threat detection and remediation in the form of a managed security service.

Pierre Barnabé, chief operating officer of big data and security at Atos, said: “By combining big data, security analytics and supercomputing, Atos offers its customers the opportunity to be one step ahead of cyber attacks.

“The deep data analytics and monitoring in real time allow a unique and continuous prescriptive security. Customers can now predict and neutralise threats before they reach their goal.”

It is built using Atos machine-learning technology and uses McAfee threat defence to learn from previous threats and automate responses in real time. Atos claims that total response and recovery times can be reduced from two months to just “a few minutes”.

Microsoft confirms sales re-organisation

downloadSoftware King of the World and parts of Mars, the Moon and the rings of Uranus, has confirmed it is shaking up its global sales department.

While Vole has stopped short of mentioning how many salesVoles will be collecting their P45s, it has claimed that the move will give it a greater ability to deliver cloud services away from the traditional software subscription models.

The global sales team will be streamlined into enterprise and SME. Staff will then be allocated to six industries – manufacturing, financial services, retail, health, education and government.

The categories for software will be modern workplace, business applications, apps and infrastructure and data and AI, with staff being given support to get a greater technical understanding of the technology and services required in those areas.

A company email from worldwide commercial business chief Judson Althoff, global sales and marketing group leader Jean-Philippe Courtois and Chris Capossela, the company’s chief marketing officer said that there was a $4.5 trillion opportunity across the commercial and consumer business.

“We are uniquely positioned to drive our customers’ and partners’ success by leading them through their digital transformations, and becoming their partner of choice. Some of the steps it intends to take include increasing the focus on customer success with partners, “align our selling and partnering efforts by industry for greater digital impact,” it said.

Diplomat LMS sews up loaned laptop market

36516ba51f4289dc3565ba655259c3d4The business model of manually loaning laptops or tablets to students a thing of the past, according to a recent survey carried out by LapSafe Products.

The study found that 44 percent of UK Universities have now automated their laptop/tablet loan service within or outside the university libraries.

More than 87 percent deploy the Diplomat LMS, a dynamic self-service, multi-bay locker system designed to loan devices.

The extremely popular Diplomat LMS, stores, charges and deploys laptops, Chromebooks, Microsoft Surface or tablets such as iPads in self-service locker bays. The lockers, allow users to borrow fully charged devices for set periods of time and makes device loans easy to manage. The automated service allows students to borrow devices whether staff are present or not.

The Diplomat LMS also allows a ‘mix and match’ of devices or the opportunity to borrow a charging locker space (BYOD). IT Technicians have the option to update or re-image all the devices from a chosen location saving both time and money.

The survey reveals that 100 per cent of customers that have already deployed the Diplomat LMS would recommend to other universities that they do the same. So why is this service so popular? Feedback has revealed that the main reason is to allow students access to devices outside of normal library opening and that providing a 24 x 7 x 365 access to devices is important. The annual student satisfaction surveys has also revealed that students want more access to this type of service.

According to the survey, the average loans provided by each UK university site per month is approximately 3,000 loans, however, one site is currently transacting 16,000 loans per month.

Most of the Diplomat LMS deployed are using LapSafe ultra-safe SmartLine charging inside the lockers. This means that there is no need for the devices own AC adaptors as it has LapSafe inbuilt charging system which saves the users time when accessing the devices. The Diplomat™LMS monitors the charge status of each device and ensures that it deploys the ‘best charged’ device. 93 percent of customers surveyed said that loaning the ‘best charged’ device was an important factor when choosing their self-service solution.

World shift due to digital innovation

fings-ain-t-wot-they-used-t-be-all-star-studio-cast-recordingFings ain’t wot they used to be, thanks to digital innovation and transformation, according to Tholons Services Globalization Index 2017” (TSGI) research report.

The report which ranks the Top 50 “Digital Nations” and Top 100 “Super Cities”  Services Globalization (outsourcing) shows that the industry has been shaken at the very core as big industry leaders are grappling to align their business model to the new world of enterprise digital innovation and transformation.

The biggest leaders in services globalisation like India, Philippines, East Europe, China and Latin America, are starting to see most of their services commoditised in the next three to four years.

Clients are asking for transformational and innovative services involving mobility, analytics, cloud, social media, cyber security and digital marketing – services that traditional business models will be challenged to deliver.

The automation of work like applications management, infrastructure support, testing, business processes, self-service and customer relationship management is quickly reducing the need for manpower.

While most of the smaller countries in the top 20 will find it easier to adapt their model and be more agile in working with clients on digital innovation, however more than half of the workforce in IT/BPO sector in leading outsourcing locations will become irrelevant in coming few years unless significant reskilling is done. And for an industry this large, making this gigantic shift will be a challenge.

The Globalization industry has been knocked by digital forces. Robotics, Artificial intelligence, Social Media, Mobility, Big Data, Digital supply chain, Digital Trust, As a Service will continue to punch established players.

The report said that the outsourcing industry has been shaken at the core; big industry leaders are slipping from top positions:

  • India, China, Philippines, Brazil and Mexico are the top ranked Digital Nations. Canada, Chile and Ireland are the new entrants to top 10 Digital Nations, along with Vietnam and Poland from earlier.
  • four Cities from India (Bangalore, Mumbai, Delhi and Hyderabad) and Manila in Philippines continue to be in the top 5 of Super Cities but Manila has moved down to fourth position from previously held second position.
  • Pune and Cebu City have moved out of top 10 Super Cities while Sao Paulo and Buenos Aires have moved in the list representing significant inroads made by Latin American Cities.
  • Leaders like India, Philippines and China are being shaken by disruptors like Canada and Israel, while innovators like Brazil and Chile are going to collectively redefine the leadership for the next decade.

The opportunity of growing $2.4 trillion technology spend to $ 3.8 trillion by accelerated transition of legacy businesses to digital is not to be missed, the report said.

“It is good news for innovative startups, super cities and digital nation to claim the territory. An engaged focus in digital innovation at enterprise level will lead to emergence of new leaders. These new players clearly stand a great chance to be the winners given they are not saddled with legacy and big transformational effort and cost. We feel jubilant ringing the bell to dawn of certainty, opportunity and this new found world,” it adds.

Opsgility doubles in Dublin

Ominous Clouds over Dublin CityMicrosoft cloud expert Opsgility has opened a new subsidiary office located in Dublin, Ireland.

Dr. Jonathan Tuliani has been appointed as the Managing Director of this new office, effective July 1. Tuliani will report to Michael Washam, CEO, and will oversee the rapidly expanding European market.

Tuliani comes to Opsgility after spending more than nine years at Microsoft, most recently serving as the Principal Program Manager on the Azure Networking Team. As part of a global team, he led the development of multiple Microsoft Azure services, including Azure DNS and Azure Traffic Manager.

“Not only are we excited to be opening this new office, we’re also thrilled to bring such a strong technical leader to Opsgility,” said Michael Washam, CEO of Opsgility. “The cloud readiness market is rapidly growing, and this new office, paired with Jonathan’s skillset, presents us the opportunity to better service our global clients.”

He said: “This new role will allow me to act as a bridge between Microsoft’s Cloud technology and Opsgility’s breadth of customers. I was drawn to the direct line between the work Opsgility does and the value that’s delivered to their customers. While Opsgility is a small team, they have seen tremendous growth over the past several years, and they are a powerhouse when it comes to Microsoft training. I am excited to be a part of this fast-growing company and eager to see where we go over the next several years.”

Prior to Microsoft, Tuliani was the Technical Director at Cryptomathic Limited, a specialist security software vendor. Reporting directly to the CEO, he was responsible for all UK technical activities. Tuliani earned his Ph.D. in Mathematics from the University of London and serves on the board of The Children’s House, a local school in Dublin.

Frost and Sullivan predict Blockchain will push into health

blockchain-health-care-tech-analytics-records-securityThe divination and oracles section of Frost and Sullivan has been shuffling its tarot cards and consulting the entrails and reached the conclusion that in the next five to 10 years, a blockchain ecosystem will emerge which will take control of the health industry.

A new report said that on-going digital democratization of care delivery models towards a much-anticipated personalized and outcome-based treatment will be the major impetus for blockchain adoption.

The convergence of blockchain with emerging technologies such as artificial intelligence (AI), machine learning, mHealth and Internet of Medical Things (IoMT) provides new opportunities to explore digital health economies. At its core, blockchain would offer the potential of a shared platform that decentralises healthcare interactions ensuring access control, authenticity, and integrity while presenting the industry with radical possibilities for value-based care and reimbursement models, the report said.

Frost and Sullivan Transformational Health Industry Analyst Kamaljit Behera, who penned the report said: “Burgeoning connected health devices and the need to protect against data breaches make blockchain, with its ubiquitous security infrastructure, the obvious foundation for emerging digital health workflows and advanced healthcare interoperability. It creates an additional trust layer through unique distributed network consensus that uses cryptography techniques to minimize cyber threats.

“Blockchain technology may not be the panacea for healthcare industry challenges needs but it holds the potential to save billions of dollars by optimizing current work-flows and dis-intermediating some high-cost gatekeepers”.


Mobile office goes all wobbly

old_officeMicrosoft’s Office 365 portal encountered problems for a second consecutive working day.

The admin portal for Microsoft’s cloud productivity suite experienced a wobble on Friday, but later in the day Microsoft said it had fixed the bug.  But it turned out that it had not and yesterday it admitted that it was looking into reports of further problems. The problem affects user and admin accounts and is centred around admin portal availability.

Network admins took to Twitter to moan. Users in multiple European countries, including the UK, Spain, Germany, Belgium, Finland, Sweden and Lithuania, confirmed that they had experienced difficulties logging in this morning. Others complained that it was working, but was very slow.

Some users have been even daring to say that Microsoft’s O365 is not enterprise ready and that Vole should never had said it was all fixed on Friday.

The danger is that with each outage or service issue, more and more organisations are understanding the risks of entrusting email and application data to a single cloud ecosystem.

A Microsoft representative insisted that the issue was “short lived” and was resolved yesterday morning at a 11am.

ASSA ABLOY sharks digital identity outfit Arjo

shark_attack_painting-t2 (1)ASSA ABLOY has acquired Arjo Systems, a leading provider of physical and digital identity solutions for secure government ID applications.

Johan Molin, President and CEO of ASSA ABLOY said that Arjo was n exciting technological addition to the ASSA ABLOY Group.

“The company reinforces our current offering within secure identity solutions. The acquisition of Arjo considerably enhances the Group´s position within government ID and will provide complementary growth opportunities,” he said.

ASSA ABLOY Executive Vice President Stefan Widin said: “Our acquisition of Arjo significantly advances our Government ID business, broadening our geographical reach and giving us critical mass,” says , g  and Head of business unit HID Global. “Arjo is a strong fit for HID Global, complementing our existing government ID offerings with an expanded range of capabilities for government agencies, state printers and local integrators.”

Arjo was founded in 2011 and has some 100 employees with operations in France, Italy and Hong Kong.

Sales for 2017 are expected to reach EUR 56 million

Channel-only jobs website launched

1200px-Unemployed_men_queued_outside_a_depression_soup_kitchen_opened_in_Chicago_by_Al_Capone,_02-1931_-_NARA_-_541927Channelpeople.co.uk which is being touted as a website  for job hunters searching for jobs specifically among  IT vendors, distributors, resellers and MSPs has launched.

Co-founder Gavin O’Shea said 15 clients, who are being offered a free trial until September, have signed up in its launch week, .

O’Shea said he hoped to have 100 clients posting jobs on the site within a year, and 500 in the longer term.

Many firms prefer to keep recruitment in-house but have also concluded that generalist jobs sites do not address the specifics of the channel, he said.

The site uses industry-specific search filters designed to help IT channel professionals easily find vacancies that are relevant to them.

Both O’Shea and his Channelpeople.co.uk co-founder Leon Conway have spent the majority of their careers in IT distribution.  O’Shea was most recently a general manager at Exertis.

They said that there are between 6,000 and 10,000 active resellers buying through distribution every month. Then there are probably 1,000 or more vendors in the UK.

“We don’t think 100 clients in the first year is a lot. It would be lovely to get to 500 – that’s really what we’re aiming for long term.”

Microsoft snaps up Cloudyn

lightning-cloudSoftware King of the World, with shares in the moon and parts of Uranus, has confirmed it is writing a cheque for Israeli  cloud management company Cloudyn.

Writing in his bog, Microsoft director of product management Jeremy Winter confirmed the deal which was leaked to the Israeli press in April, but never confirmed.

The move appears to have involved Infosys which flogged off its entire investment in Cloudyn for a total consideration of approximately  $4,400,000.

Six-year-old Cloudyn offers software that businesses can use to monitor their cloud computing resources from Amazon Web Services, Microsoft, and Google. It also monitors clouds based on OpenStack technology.

In his post, Miller cited an unnamed Fortune 500 company that saw a 286 percent  return on investment using Cloudyn’s technology to boost efficiency.

He said that Cloudyn’s technology would become part of Microsoft’s lineup.  Cloudyn CEO Sharon Wagner said the focus on multi-cloud management would continue. That makes sense given that many Fortune 500 companies want to use more than one cloud provider, and in this arena, Microsoft is playing catch-up to the Amazon Web Services cloud juggernaut. It is in Microsoft’s best interest to preach multi-cloud at this point.

Cloudyn raised just over $20 million from investors including Carmel Ventures, Titanium Investments and RDSeed.

Certent signs deal with IBM

satanic pactCertent has signed a definitive agreement with IBM to acquire the IBM Cognos Disclosure Management (CDM), IBM Cognos Disclosure Management on Cloud (CDM on Cloud), IBM Cognos Financial Statement Reporting (FSR), and IBM Clarity 7 products.

IBM will continue to be a partner of Certent’s under a reseller agreement. Other terms of the transaction were not disclosed.

The IBM suite of products offers on-premise and cloud platforms for multi-author reports to financial and disclosure reporting teams in North America, APAC and Europe, which give organisations advanced capabilities to handle regulatory requirements involving US GAAP and XBRL, IFRS and European Banking Authority and insurance industry frameworks.

Hundreds of customers rely on these products to address complexities surrounding regulatory reporting mandates such as Solvency II, COREP and FINREP.

Certent CEO Michael Boese said: “This acquisition supports our strategy to be the leading global provider of financial reporting and compliance software and services.It will expand our product suite, accelerate our product roadmap and expand our international footprint.”

Certent VP Don Hill said that customers, partners and employees will all see tremendous benefits from this union.

“We have been providing Disclosure Management services as an IBM partner since 2013. In addition to the planned product innovations associated with this deal, we are excited to bring the same world class services to our expanded customer base around the world.”