Sharp bucks printer trend

Bean counters at IDC have added up some numbers and divided them by their collective shoe size and worked out that Sharp has achieved the highest growth rate of any office equipment supplier in the last 12 months.

IDC said Sharp flogged 16 percent more multifunction printers sold in 2018 compared to 2017’s results.

What’s significant about Sharp’s performance is not only shipments but also a value growth of nine percent, which places it in the top four manufacturers for that particular metric measured in IDC’s Quarterly Hardcopy Peripherals Tracker, Q4 2018 study.

Peter Plested, from Sharp, said: “Sharp continues to grow thanks to our focus on designing smart, secure devices with easy-to-use intelligent features, that let people save time on the tasks they perform the most. Last year we refreshed our A3 range and launched new A4 devices with the same operation across the whole line; we see the sales results as a further endorsement of this refresh.”

However, the rest of the report didn’t show such a positive overall faring for the printer market. The sector decreased 4.8 percent year over year to approximately 26.7 million units in the fourth quarter of 2018, and it was HP that stopped the results slipping further into the red, with a 3.6 percent increase in shipments. The company posted a 1.9 percent increase in shipments over the entire year.

All other leading manufacturers posted a significant decline – with the biggest losses for Epson – its shipments were down 15.2 per cent compared to the same quarter in 2017. The majority of growth was experienced in the Asia Pacific (excluding Japan) and US markets, rather than any European territories.

Avaya deepens Google partnership for AI and cloud

Avaya is deepening its integration with Google Cloud to use the AI and cloud capabilities of both companies.

The outfit is embedding Google Cloud’s machine learning technology within Avaya conversation services powering the contact centre, enabling easy integration of digital AI capabilities for consistent and intelligent customer experience.

Hardware as a service could be the next big thing

Research from Spiceworks suggests that Hardware as a Service could be a big thing soon as some significant vendors have already signed up.

HP has been the most vocal about its belief that Desktop as a Service is going to be the future and research from Spiceworks has charted a rise in the popularity of the approach from customers.

Google Cloud growing

Google Cloud appears to be growing fast and while AWS is still king, it is growing slower than the search engine outfit.

Beancounters at Canalys said that Google Cloud was the fastest growing cloud infrastructure provider in 2018, besting market leaders Amazon and Microsoft.

Microsoft adds Azure availability Zones

Microsoft campusMicrosoft has added ‘Availability Zones’ to its ‘UK South’ region datacentres in a bid to attract public sector customers.

Microsoft claims that “tens of thousands” of UK organisations already use Microsoft cloud services delivered from the UK following the launch of local capabilities in 2016 – a move cheered by partners.

HPE and Nutanix team up on cloud

HPE and Nutanix announced a global partnership to deliver an integrated hybrid cloud as a Service (aaS) solution to the market.

This offering will use Nutanix’s Enterprise Cloud OS software including its built-in, free AHV hypervisor, delivered through HPE GreenLake to provide customers with an HPE-managed hybrid cloud that, it’s claimed, dramatically lowers total cost of ownership and accelerates time to value.

Bullguard offers VPN

Darling of the UK PC-builder industry Bullguard ,has spruced up its cybersecurity product line by adding a VPN product.

Designed to be easily used across multiple devices, BullGuard VPN features a simplified user interface and quick connect functionality, enabling consumers to fly under the radar and surf the internet in stealth mode while retaining complete anonymity via military-grade encryption. It is available for Windows, Mac, Android and iOS operating systems.

Tripwire hands more investment to top tier partners

After enhancing its channel programme, security outfit Tripwire has increased investment in its top partners after launching a range of enhancements to.

Lately, several vendors have decided to work more closely with their top partners and gain more from existing relationships with managed accounts.

Tripwire is introducing a platinum level to its partner programme. The invitation-only tier will be open to those which deliver the highest growth and value to customers.

Manufacturers might be returning from China

Increased costs and rising political instability may be driving manufacturers to reduce sourcing from China in favour of doing more business with European suppliers.

According to the Q4 2018 Global Supply Chain Risk Report, published today by Cranfield School of Management and Dun & Bradstreet, sourcing from high-risk countries is most prevalent in the manufacturing sector, but this reduced 25 percent  during Q4 2018, suggesting businesses may be adopting a more cautious approach.

Thales finishes Gemalto acquisition

Thales has said that after 15 months, it has completed its €4.8 billion acquisition of Gemalto.

The result of the deal means that Thales will be a significant digital identity and security player employing 80,000 people.

Thales said that the combination creates a compelling portfolio of digital identity and security solutions based on technologies such as biometry, data protection, and, more broadly, cybersecurity.

Thales aims to provide a seamless response to customers who don’t want any seams. This will mean critical infrastructure providers such as banks, telecom operators, government agencies, utilities and other industries as they step up to the challenges of identifying people and objects and keeping data secure.

Research and development (R&D) are at the core of the new Group, with its 3,000 researchers and 28,000 engineers dedicated to R&D.

The new Thales will cover the entire critical decision chain in an increasingly interconnected and vulnerable world, with capabilities spanning software development, data processing, real-time decision support, connectivity and end-to-end network management.

With €1 billion a year devoted to self-funded R&D, the Group will continue to innovate in its key markets, drawing in

Gemalto will form one of Thales’s seven global divisions, to be named Digital Identity and Security (DIS). Gemalto will interact with all of the Group’s civil and defence customers and will significantly strengthen its industrial presence in 68 countries. Thales will considerably expand its operations in Latin America (2,500 employees, up from 600), triple its presence in Northern Asia (1,980, from 700), Southeast Asia (2,500, from 800) and India (1,150, from 400) and North America (6,660 employees, up from 4,600).

Thales chairman Patrice Caine said that with Gemalto, Thales had acquired a set of highly complementary technologies and competencies with applications in all of our five vertical markets, which are now redefined as aerospace; space; ground transportation; digital identity and security; and defence and security.

“These are the smart technologies that help people make the best choices at every decisive moment. The acquisition is a turning point for the Group’s 80,000 employees. Together, we are creating a giant in digital identity and security with the capabilities to compete in the big leagues worldwide”, Caine said.

 

VMware flags next year’s partner programme changes

VMWare said that it is making changes to its channel partner programme as flagged last year.

The outfit has been rebuilding its channel programme and said that the emphasis would be on gaining specialisations having started its master services programme, with four options partners, could go for, back in May.

Big data and analytics revenue growing fast

Beancounters at IDC have been adding up some numbers and dividing by their shoe size and decided that Big Data is going to continue to get bigger.

IDC said that last year saw 12 percent growth over last year, and forecasts have that level, 13.2 percent on a compound annual rate, will continue through to 2022.

National Express uses Teleopti’s workforce management

Teleopti announced that National Express, the largest operator of coach services in the UK, is using its workforce management (WFM) solution to create schedules for over 160 frontline employees, working complex shift patterns in its customer service centre.

The National Express contact centre supports ticket sales and assistance to customers of its bus and coach services every day of the year. The customer service teams also manage online queries. The customer service centre handles between 1800 and 2000 calls a day, increasing to 2500 at peak times holiday times or in bad weather. Teleopti’s cloud-based, automated WFM solution enables managers to adjust schedules quickly and efficiently to meet customer demand.