Old PCs are costing SMBs time and money

ancient-laptopSmall businesses are bleeding cash thanks to their reliance on antiquated PCs. According to Intel’s Small Business PC Refresh Study, the average small business worker loses one work week per year due to old PCs.

The Techaisle survey covered 736 businesses across six countries and found that more than 36 percent of them use PCs that are more than four years old. The old boxes require more maintenance, repairs and they exhibit security and performance issues, all of which have a negative impact on productivity.

Worse, the average repair costs for older PCs usually equal or exceed the cost of buying a brand new one. On average small businesses spend a staggering $427 to repair a PC that’s four years or older, which is 1.3 times the repair cost of PCs that are less than four years old. Almost a half of respondents did not even know that Redmond is planning to cut off support for XP next year.

Curiously, businesses in the US tend to use the oldest PCs on the planet – 8 percent of them are using PCs that are five years or older. In India, just one percent of small businesses use ancient PCs.

The results aren’t very surprising. A couple of months ago Intel released another survey which found that the average age of PCs is going up and it’s now at four years or more. The upgrade cycle is getting longer and there’s practically no incentive to upgrade for many users.