This year Office cloud revenues surpassed traditional licences for the first time and Richard Ellis, Microsoft Office Division lead, says much of the impetus behind the growth in the company’s cloud business has been driven by the success of its cloud solution partner (CSP) programme.
“The CSP framework is a great example of the huge opportunity for partners,” he says, “giving them the ability to bill, invoice and provide managed service and support to Office 365 customers using our infrastructure. It allows partners to set their own pricing, their own support contracts and work with ISVs to add value.”
There are 35,000 CSP partners globally and the number is growing at the rate of 6,000 a month. “CSP is enabling partners to grow their revenue share with customers,” Ellis claims, revealing that CSP partners enjoyed 10 percent year on year average revenue per user growth.
Ellis said most partners were aware of Vole’s shift to the cloud and are taking advantage of it. “It’s for every partner to assess what their own services are and what their value proposition is to their customers. That’s always been crucial and it will be crucial going forward. Partners need to be very clear what value they are adding.”