For those who came in late, Dynamics 365 is an integrated CRM and ERP. Vole talks up the software’s machine learning skills, business intelligence and advanced data integration features.
Vole announced that Dynamics 365 will be released next month, giving customers a cloud-based customer relationship and business management solution that delivers predictive insights by using artificial intelligence.
Microsoft thinks the software will create opportunities for partners to drive business transformations.
Dynamics 365 is fully integrated with Office 365 and the Cortana Intelligence Suite, and works with Microsoft’s productivity tools, email and business intelligence solutions.
The product, accessible through a mobile app, leverages machine learning algorithms to help sales, service, and marketing agents gain insights into their professional relationships.
CRM rival Salesforce has a similar product which it calls Einstein, an artificial intelligence technology infused into its sales, service and marketing apps.