Amro thinks that the men in suits are exactly the sorts of types it wants running its cloud operations. However it is a case of “better the devil you know”. IBM has been running Amro’s computer services for a while now.
Under the first €1.5bn deal in 2005, 1,500 people in IT lost their jobs when the bank outsourced most of its IT to the global outsourcing arm of IBM.
At the time, IBM took over the management of the datacentres for the bank’s commercial and consumer clients, private clients, asset management, and new growth markets.
IBM has had some difficulty attracting much interest in its internet-delivered services, as it seems a bit outclassed by the likes of Oracle, Microsoft and Amazon.
IBM will provide fully managed services for mainframe computers, servers, storage and end-user computing as well as a help desk and other technical support. IBM did not disclose financial details of the deal.
Actually it has been a good few weeks for IBM. It recently won a 7-year outsourcing contract from Germany’s Lufthansa worth $1.25 billion that will see the U.S. company take over the airline’s information technology infrastructure services division and staff.