In a statement HTL said that its expansion has played a key role in the Serviced Cloud merger. The two companies have worked closely together for many years in what has been described as a natural partnership, providing a bespoke service for large and small business. The merger represents a formalising of the business arrangements and customers probably will not notice.
There has been no disclosure relating to the costs to HTL in taking Serviced Cloud under its umbrella. HTL insists transition will be seamless. Clients of both companies will see no difference in the service they receive.
“We have been working together in many business areas for a number of years and have the same customer ethos. Our customers’ needs are paramount and this merger is testimony to the demand for and growth of our services. This merger will allow existing customers of each company to access additional services and the growth in staffing will allow us to process demand at an even faster rate than is already an established part of the HTL brand.”
The serviced Cloud team will join HTL Support and there is no talk of redundancies.