Deep Instinct offers big anti-ransomware warranty

Cybersecurity firm Deep Instinct is offering what it claims to be “the world’s largest anti-ransomware warranty.”

The vendor is offering a £2 million warranty which will apply to the firm’s customers which have “more than 10,000 endpoints or licenses” as part of its premium package and is aimed at “enterprise-level clients.

Deep Instinct EMEA VP Brooks Wallace said these customers will be eligible for the warranty if they are subject to a ransomware attack when using the company’s deep learning technology, or if they experience a false positive rate of more than 0.1 per cent over two consecutive quarters.

“The reason that we’re doing this is that there’s this massive alert of false positives in the world today that are taking up a lot of analysts’ time and it’s really driving people nuts”, Wallace said.

“Right now, they spend about 25 percent of their time reviewing false positives which is soaking up their analysts’ time and there’s a lot of level alert fatigue and burnout taking place. And so we’re giving our customers something of value based on our confidence in our technology.”

The warranty covers the cost of legal and, notification fees, forensics, remediation, recovery and fines where permitted by the government but is not insurance, meaning the payment of ransoms is not included.

Deep learning is “the most advanced subset of artificial intelligence”, the company claims, and “leverages deep neurological networks” to “solve tasks that machine learning can’t”.

It works without “the need for human interference” Wallace says, and learns from millions of raw files.

It is then put onto a “small agent” which takes up less than 150 MB of space on devices.

Wallace says the company is currently in discussions with around 40 UK-based resellers and is active with “more than a dozen of those” as it continues to pursue growth in the UK.