Customers want flexible finance

More than a third of consumers feel let down by the lack of flexible finance products offered by UK businesses, according to a research study.

Specialist finance outfit, Duologi, surveyed 1,000 UK residents and found that, on average, 34 percent of people think that UK businesses could be doing more to provide point-of-sale (POS) finance to their customers. More than 42 percent of shoppers believe that retailers could do more in this respect.

More than 42 percent said that this payment model could be better used in the property industry for payments such as estate agent fees, conveyancing costs or added expenses for mortgage advisory services.

A further 32 percent believe that the education and training sector could do more to offer POS finance, with another quarter saying that the health industry should work harder to offer these options to help patients access a wider range of services and procedures like IVF.

Lastly, 32 percent of people stated that the travel industry’s POS finance offering could be made more accessible – not only for splitting the cost of a holiday but also for fees like rail season tickets, which often offer a better deal when paid upfront.