Comcast agents have contacted customers using Tor and instructed them to stop using the browser or risk being cut off.
According to Deep Dot Web one Comcast agent named Jeremy insisted Tor an “illegal service” and was against usage policies. The Comcast agent then repeatedly asked the customer to tell him what sites he was accessing on the Tor browser. Of course the customer told him to go forth and multiply.
What is scary is that Comcast knew that any customer was using Tor. This would mean that Comcast is spying on the online activities of its users.
There is some bad blood between Tor and Comcast. The Tor project has listed Comcast as a Bad ISP. The Tor project cited Comcast’s Acceptable Use Policy for its residential customers which claims to not allow servers or proxies.
A Comcast spokesperson insisted that the outfit did respect customer privacy and security and would only investigate the specifics of a customer’s account with a valid court order.
However, this did not happen in the case of Comcast’s treatment of Ross Ulbricht, alleged Dread Pirate Roberts.
Comcast previously collaborated with the FBI by providing information on alleged Silk Road mastermind Ross Ulbricht’s internet usage. Ulbricht was most certainly never given a warning by Comcast or given time to contact a lawyer before he was arrested in a San Francisco library last October.