Category: News

Getronics gets an Overlap

Getronics has acquired ITS Overlap, a French ICT integrator and a subsidiary of the ITS Group.

ITS Overlap has five locations across France and has a turnover of €50 million per year, serving 400 customers. As one of the players in the French ICT market, the digital services provider focuses, it said, primarily on delivering and optimising customer IT infrastructures for medium-sized companies, specialising in digital integration and transformation.

Francis Weill, Managing Director France and Western & Central Europe for Getronics said that with three of its 20 European Data Centres based in France, Getronics was already a well-established entity. Now, thanks to the acquisition, it  will provide a broader offer of end-to-end solutions in terms of integration, business software tools.

Chairman and Group CEO of Getronics Nana Baffour said: “It goes without saying that we are very pleased with this most recent acquisition. Thanks to this new size, we are ready to fulfill our ambition of being the best partner for our customers in France as in the rest of the world, using the latest technologies to support them in their digital transformations. As ever, it’s a matter of honor for us to consistently deliver the best services and solutions in order to build long-lasting relationships with our customers.”

The chairman and CEO of the ITS Group Jean-Michel Bénard said: “Getronics presented the best plan ITS Overlap employees. They will join an ambitious group, with whom we will continue to collaborate on joint opportunities. For the clients and partners of ITS Overlap, too, Getronics was the best project. Thanks to the complementarity of our respective services, but also our specific knowledge of the French market on the one hand and Getronics’ global reach on the other, we will be able to further extend and strengthen our combined portfolios, in order to serve our clients even better.”

 

Visa MD moves to Nuggets

Kevin Jenkins, the former Managing Director of Visa, has joined the board of blockchain payments and identity brand Nuggets. In a major coup for the fast-growing British company, Jenkins has signed on as a non-Executive Director, bringing years of invaluable experience to the team.

Nuggets has already been making rapid progress in the worldwide payments area, especially recently in China, it claims. As the platform rolls out across the globe, Jenkins’ “considerable expertise” looks set to accelerate that progress even further.

Alastair Johnson, founder and CEO of Nuggets, said: “Kevin is a true payments pioneer, with an amazing reputation for establishing partnerships with financial Institutions, technology partners, retailers and e-commerce providers.

“He’ll help us build the relationships we need to roll out the product as quickly as possible. We’re thrilled that, after so long working on customer payment journeys at Visa, Kevin will be helping us bring even more fundamental and exciting change to the way people manage payments and ID.”

The Visa the brand was used to spend over £1 in every £3 in the UK. He also drove the adoption of contactless payments at UK merchants.  The successful partnership with TFL has led to more than a billion contactless journeys and more than 40 percent of all pay-as-you-go London transport journeys a day.

Kevin Jenkins said: “The current model of businesses holding personal information is broken. It needs fundamental change, study after study shows that customers are frustrated by the payments journey: the many steps they have to take, and the security fears.

“For decades, the payments industry has been trying to achieve a balance between security and convenience. What impresses me so much about Nuggets is that it manages to optimise both.

“I’m convinced that every stakeholder in the payments ecosystem, from customers to retailers, will embrace Nuggets. I’m incredibly excited to be part of a genuine revolution.”

This latest board announcement follows the news, at the end of June, of Nuggets’ partnership with QFPay, the Chinese payment provider used by Asian commerce giants Alipay and WeChat.

QFPay has managed more than 500 million mobile payment transactions to date. Now, Asian merchants using QFPay will also be able to use Nuggets’ unique payments and identity features.

HP buys Apogee

HP today announced a definitive agreement to acquire UK office equipment dealer (OED) Apogee.

The transaction values Apogee as of closing at £380 million.

This acquisition furthers HP’s plan to disrupt the $55 billion A3 copier market and builds on its printing strategy to: enhance its A3 and A4 product portfolio; build differentiated solutions and tools to expand its Managed Print Services (MPS); and invest in its direct and indirect go-to-market (GTM) capabilities. This includes the selective acquisition of OEDs that provide access to increased profit pools from higher margin services. Or so HP thinks.

“The Apogee acquisition extends HP’s print leadership by boldly leveraging the industry shift to contractual sales as we aggressively pursue the A3 office market,” said Enrique Lores, President, HP Imaging and Print. “We’re augmenting our go-to-market and enhancing our ability to deliver the services necessary to win in the profitable contractual market. This deal complements our broader channel strategy and HP remains committed to building our business through our best-in-class partner programme.”

HP has been investing in the A3 business with strategic initiatives including the acquisition of Samsung’s printer business and the launch of a portfolio of superior A3 and A4 multi-function printers based on unique IP and value-added services and solutions. Today’s transaction expands HP’s services portfolio in contractual office printing and MPS categories, where solutions are increasingly important for small and medium businesses (SMBs).

Apogee is an OED. The company brings what HP considers to bestrong capabilities in contractual printing services and solutions, an experienced leadership team and access to SMB and mid-market customers.

The deal is expected to close by the end of calendar year 2018, pending regulatory review and other customary closing conditions.

Following the close, Apogee will operate as an independent subsidiary of HP, with a governing board comprised of HP and Apogee management. Apogee will have the same commercial relationship with HP as any other premium partner with access to the same tools and partner programmes, HP reckons.

 

 

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Avaya rules Gartner’s 2018 Magic Quadrant for Unified Communications

Avaya has won the top slot in the Gartner Magic Quadrant for Unified Communications for the ninth time.

Companies in the Leaders quadrant of the Gartner Magic Quadrant are defined as companies that “execute well against their current vision and are well positioned for tomorrow”.

Jim Chirico, President and CEO, Avaya said: “We are proud to have been named as a Leader by Gartner in the 2018 Magic Quadrant for Unified Communications, included for the ninth time. Earning this distinction, we believe, reflects our continued innovation and differentiated and valued solutions in UC. More importantly, we feel it also reflects on the deep relationships we have with our clients, providing them with communication solutions that help enable their organizations to operate in a highly mobile, competitive and fast-paced environment. Combined with our recognition earlier this year as a Leader in the 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, it’s our view that Avaya is clearly reinforcing our status as a trusted solution provider for companies of all sizes on their digital transformation journeys.”

Avaya improved its position on both ability to execute and completeness of vision compared to the previous year’s results.

Avaya has been investing significantly in its Unified Communications portfolio to provide customers the solutions they want and need to fully leverage UC, including telephony, video, mobility, messaging, meetings and team collaboration.

The 2018 Magic Quadrant for Unified Communications report evaluated eight UC vendors on completeness of vision and ability to execute. Gartner then positions companies within one of four quadrants: Visionaries, Niche Players, Challengers, and Leaders. Gartner defines “Unified Communications Solutions — equipment, software and services — as offerings that facilitate the use of multiple enterprise communications methods to achieve those aims. UC solutions integrate communications channels (media), networks and systems, as well as IT business applications, and, in some cases, consumer applications and devices.” Gartner divides UC into six broad communication product areas: Telephony, Meeting Solutions, Messaging, Presence and Instance Messaging (IM), Clients, and Communications-Enabled Business Processes.

 

In May, Avaya was positioned as a Leader in the 2018 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide, marking the 17th time that Avaya has been in a Leader position.

 

RedstoneConnect rebrands after sell off

RedstoneConnect is about to change its name to Smartspace Software after selling off its managed services and systems integration businesses.

For those who came in late, the outfit flogged its revenue-generating businesses earlier this year, leaving it with just its software arm.

In a statement to the stock exchange RedstoneConnect said: “As part of the recent disposal of the company’s systems integration and managed services divisions, the company is required to change its name from RedstoneConnect plc.

“Furthermore, the directors of the company believe that the proposed name of Smartspace Software is more appropriate for the company’s focus on the provision of software into the smart building and co-working space markets.”

For the year ending 31 January RedstoneConnect generated sales of £47.57 million, with the software division contributing £5.3 million.

The software division houses OneSpace – an occupancy management firm developed by RedstoneConnect.

 

Getronics buying spree continues

Days after acquiring Pomeroy in the US, Getronics has written a cheque for the French ITS Overlap.

It is all part of a cunning plan to broaden its services offering globally.

ITS Overlap has locations across France and has a turnover of €50 million per year, serving 400 customers. As one of the historic players in the French ICT market, the digital services provider focuses primarily on delivering and optimising customer IT infrastructures for medium-sized companies, specialising in digital integration and transformation.

With the acquisition, Getronics wants to become an even stronger force in the European data centre market.

Francis Weill, Managing Director France and Western & Central Europe for Getronics said: “With 3 of its 20 European Data Centres based in France, Getronics was already a well-established entity. Now, thanks to the acquisition, we will be able to serve our customers even better with a broader offer of end-to-end solutions in terms of integration, business software tools (for airports and health systems, for example), multi-cloud management and unified communication.”

Adlink teams up with Foghorn

Adlink has partnered with IoT outfit FogHorn Systems to bring edge intelligence to its DXS IoT digital experiments as-a-service.

DXS enables the testing of potential IoT-based endeavours to determine the viability of possible solutions with none of the upfront costs and risk associated with a full solution commitment.

Full IoT solutions conventionally require significant upfront investment, despite, according to industry studies, success rates for such projects only reaching 26 per cent. The vendor-agnostic DXS provides all the resources required to get digital experiments up and running – including pre-validated hardware, client asset connection, data movement consolidation to bridge the IT/OT gap, enterprise sharing, endpoint management, and field and professional services – without associated upfront costs.

Andy Penfold, director of offering management, ADLINK IoT Solutions and Technology said: “ADLINK DXS enables industrial organisations to think big, start small and work fast when integrating IoT-based functionality within new business models or processes. It’s clear an edge-to-cloud approach will emerge as a primary design principle in IIoT production deployments, so adding the leading provider of edge intelligence into the DXS creates, in our opinion, the most advanced testing ground available for IIoT projects.”

FogHorn’s Lightning product portfolio embeds intelligence as close as possible to the source of streaming sensor data. FogHorn delivers unprecedented low latency for onsite data processing and real-time analytics in addition to its machine learning and artificial intelligence capabilities. FogHorn’s cloud-agnostic approach offers a fully-integrated, closed-loop edge-to-cloud solution, maximising real-time insights and rapidly iterating ML models to adjust to constantly changing operating conditions.

UKFast mulls IPO

UKFast is considering an IPO where it should be worth upwards of £350 million.

UKFast flogs dedicated servers, cloud services and colocation to more than 5,000 government, public sector and commercial organisations. It has been doing well and last year it turned over £47 million.

UKFast CEO Lawrence Jones said: “We’ve given away shares in the company to loyal teammates who work incredibly hard, but we’ve never seriously considered selling shares before now. Timing is critical and a great deal depends on market conditions, so that’s why we’ve appointed GCA Altium.”

Jones claimed in this latest announcement that there is firmly a place for British providers in the multicloud world.

“The British hosting market is incredibly exciting and, whilst there’s a lot of talk around AWS and Azure, the industry’s adoption of multicloud strategies means there’s a huge opportunity for British cloud providers to give the US organisations a run for their money”, he said.

“We’ve seen from the deals we’re winning in the public sector and at government level that there’s an appetite from British organisations to deal with other British organisations. By continuing to invest in our technology and our product set, I see UKFast as being the definitive British alternative.”

Europeans warm to SSDs

Adoption rates of solid-state disks (SSDs) in notebooks and desktops are on the rise across Europe, with 53 percent of notebooks sold through Western Europe’s largest distributors in Q2 2018 featuring SSDs compared to 41 percent in the same quarter a year ago.

Data published by IT market intelligence company CONTEXT states that for desktops the share of those with SSDs rose from 27 percent to 38 percent in Q2 2018.

Marie-Christine Pygott, senior analyst at CONTEXT, said that the increase in both categories was driven by a rise in volume sales of SSD-based systems coupled with a decline in products featuring traditional hard disks.

“SSD adoption rates were also up compared to Q1 2018 when 51 percent of notebooks and 35 percent of desktops were based on the newer storage technology.”

Adoption rates were lower in Central and Eastern Europe but there was still a steady rise. In the first two months of Q2 2018, 32 percent of notebooks sold in the region featured SSDs compared to 22 percent a year ago, while SSD desktops’ share rose from 21 percent to 28 percent.

AWS is marching on

Amazon Web Services’ revenue jumped by nearly half in Q2 and increased its market share over Microsoft and Google.

For the three months ending 30 June, AWS revenue increased 48 percent year on year to $6.1 billion and operating profit rose 79 percent to $1.6 billion.

Amazon’s CFO Brian Olsavsky said he expects AWS’ growth to continue as a result of a strong pipeline.

“We’re very happy with the results we’re seeing, the backlog that we see, the new contracts and new customers, and the expansion of existing customer business that we see”, he said.

“The business has accelerated in the last three quarters, and we’re seeing great signs in a number of areas.

“Customers are just branching out to a lot of new products from us. There are new areas such as machine learning, artificial intelligence, Internet of Things, serverless computing and database and analytics [that] are really big.”

Small businesses don’t get security

soviet001_medFirms employing ten or fewer people are largely clueless when it comes to security, a new report has revealed.

A Fasthosts survey shows the vast majority of those firms that employ less than 10 people don’t think they could be a target of an attack. But why would they when only 14 percent have the means of detecting if they have been victims.

The survey not only found that many firms said they had never been affected by a security breach but 84 percent felt that they had some form of protection in place. That description covers a patchy deployment of some firewalls, system updates and limited intrusion detection.

Unlike those running larger businesses, only 20 percent of those quizzed by YouGov, on behalf of Fasthosts, described cybersecurity as a high priority.

Simon Yeoman, general manager at Fasthosts said: “This study shows that many micro-businesses remain in the dark over cybersecurity threats and the solutions available to defend themselves. While 84 percent of businesses claim to have ‘some form of cybersecurity protection in place,’ the fact that 33 percent of businesses do not have a firewall should be a cause for concern.”

“The research has also highlighted some misperceptions among businesses as to the best ways to protect their data. With only 15 percent of micro-businesses that store data claiming to be worried about where or how their data is stored, there seems to be widespread confusion over whether data even needs to be protected at all! This should serve as a wakeup call to all of us in the data hosting industry to help educate micro-businesses on the necessity of concrete data security practices, especially in a post-GDPR landscape where poor data practices will be very costly indeed”, he added.

 

Microsoft to jack up prices

banner_220x220Software King of the World is feeling a bit short in the money department and thinks that the best way to remedy this is to jack up its prices on a range of on-premise and cloud products in October, the vendor has confirmed in a blog post.

The changes include a 10 percent increase in Office 2019 commercial prices, while the price of Windows 10 Enterprise will also be raised.

Microsoft said the changes will be implemented in October, with a preview set to be available in September.

Writing in his bog, a SpokesVole said: “On 1 October 2018, we will adjust pricing for our licensing programmes and make price adjustments to on-premise and cloud products.

“These changes will highlight the benefits of our pricing for a cloud-first world, help us move from a programme-centric to a customer-centric pricing structure, and create more consistency and transparency across our purchasing channels.”

It appears that the changes will simplify Microsoft’s licensing offering but on the downside prices will rise with Voles  Cloud Solutions Provider (CSP) partners may be the most affected.

 

Netscout teams up with IBM

banner_220x220Service assurance, security, and business analytics firm,Netscout Systems has signed a deal with Biggish Blue.

Under the agreement, IBM will useNetscout ‘s Smart Data Technologies which includes its Adaptive Service Intelligence (ASI) patented technology to drive data-centric workflows and decision making for Communication Service Providers (CSPs).

The collaboration centers on Netscout’s software-based InfiniStreamNG real-time information platform, which provides visibility into physical and virtual networks by instantaneously converting high-volume network traffic into granular yet highly contextual subscriber meta-data or Smart Data at the collection point. Mutual customers will benefit by feeding Netscout’s subscriber-centric Smart Data for voice, video, data and OTT services into IBM’s Telecom Analytics Solution.

Netscout’s Smart Data combined with IBM’s analytics capabilities provides the “always on” multi-dimensional subscriber meta-data, enabling CSPs to better understand the behaviors and motivations of their customers through a data-driven, customer-centric business model and drive network change. With this new integrated solution that utilises Netscout’s CORE to RAN network data view, CSPs gain better insight into customer needs, allowing them to innovate across core operational and service areas, including customer care, sales and marketing to ultimately reduce subscriber churn and strengthen and grow revenue. The solution will also enable CSPs to create new business models around customer behavior modelling as well as participation in broader ecosystems that will drive CSPs overall value.

This agreement allows IBM to offer selected models of Netscout’s ISNG probes, via a pure software model. This OEM arrangement provides Netscout’s and IBM’s customers another channel to purchase NETSCOUT software along with IBM’s Telecom Analytics Solution as a bundled offering.

“Demand for proactively predicting customer behaviour is on the rise, and along with it the need for flawless network performance in order to ensure the highest quality customer experience, which is critical to maintain loyalty and prevent churn,” said Anil Singhal, co-founder, president, and chief executive officer, at Netscout. “By adding the rich data from Netscout’s Adaptive Service Intelligence technology to IBM’s Telecom Analytics Solution, we are able to bring together network and subscriber data from multiple sources in a way that offers an unparalleled, end-to-end view of what the customer is actually experiencing. Communications service providers need smart, real-time performance data for smarter insights and smarter analytics. This partnership delivers it.”

IBM’s  Gary O’Driscoll said: “”Communications Service Providers need to leverage vast volumes of information, so they can make more intelligent decisions and assure both exceptional customer experiences and network performance in today’s dynamic environment. This collaboration is part of a long-standing relationship between our two companies that focuses on a wide range of products including lab test equipment, field installations tools, and monitoring and troubleshooting systems. By working together, we are committed to providing more value to our shared customers.”

Paul Fox gets new roles

banner_220x220Getronics CEO UK & International’s, Paul Fox will be a busy lad – he has been promoted to Global Head of Sales for Getronics as well as for Pomeroy, which was recently acquired by Getronics, and appointed to Getronics’ Management Board.

The move is part of Chairman and Group CEO Nana Baffour’s latest wave appointments.  Fox became CEO of Getronics’ UK & International business units in August 2017, having joined Getronics in October 2014 as Global Business Development Director.

As Global Business Development Director, Fox led Getronics’ global shift to digital solutions while also managing the UK sales organisation in the capacity of CSO.  As CEO of Getronics UK & International business units, he had overall responsibility for about 40% of the company’s worldwide revenue.

With a personal philosophy of commitment for the long term, Fox is a proven global business executive noted for his disciplined approach to business development and is the ideal leader for global sales organisation.  He has worked previously for Samsung (6 years) and Lexmark (10 years), progressing through increasingly senior sales positions into major international management roles.

Fox said: “My focus at Getronics has been on helping both mid-market and enterprise companies use digital technology to support their business growth objectives.  As Getronics’ head of sales for UK & International, my primary focus has been on growth, and I look forward to bringing that experience to bear in my new and expanded role.”

“On behalf of the entire team, I am delighted to welcome Paul to the board,” said Nana Baffour, Chairman and Group CEO of Getronics. “I firmly believe that to grow and to be the best, we must have the best people proposition and be willing to do things differently.  Paul not only shares these beliefs but has operated according to them from the day he joined Getronics.”

Blue Jeans expands channel

banner_220x220Cloud service Blue Jeans Network which connects desktops, mobile devices and room systems into a single video meeting have introduced a new tiered plan and a significant expansion of its channel program to address increasing customer demand for BlueJeans Meetings, BlueJeans Rooms and BlueJeans Events solutions.

The new programme will invest in expanding business with partners who include BlueJeans in their unified communications solutions and help customers migrate from legacy conferencing solutions to BlueJeans’ modern cloud platform. The programme offers additional benefits and incentives to partners who invest in the skills and certifications required to deliver successful customer outcomes.

the key design point of BlueJeans’ expanded channel programme is to help punters create intelligent workplaces with BlueJeans Rooms, which make any room a smart, one-touch video, audio and web conferencing room that is easy to use and manage. Increasingly, partners are the delivery vehicle for BlueJeans Rooms, which experienced 280% revenue growth from Q1 to Q4 in BlueJeans’ recent fiscal year.  The new channel programme will equip partners to scale their BlueJeans Rooms deployments rapidly.

George Mogannam, Chief Revenue Officer, BlueJeans Network said: “We worked closely with our partners and listened to their feedback to build a programme that extends beyond referrals to give partners more control as well as the ability to generate additional revenue and margin. The goal is to establish a framework that leverages the best of BlueJeans and our partners so the customer receives a solution that is a perfect fit for their organisation. The market has responded enthusiastically to BlueJeans’ integration of Dolby Voice technology and our integrations with Workplace by Facebook and Microsoft Teams. It is clear that enterprises increasingly expect BlueJeans to work across all our partners to solve the challenges of the modern workplace.”

The BlueJeans channel programme will equip and incentivise partners to help customers transform workplace productivity using BlueJeans and the complementary solutions of its alliance partners, including Dolby, Facebook, Microsoft and others.