I’ve never been to Venice, but I’ve been to the Venetian, Las Vegas before, although only visiting it rather than living in it. In it? And despite the tacky first impression of gondolas, an artificially lit St Mark’s Square and accordian playing maidens in the lobby, there is more to this hotel than meets the eye.
I was staying at the Venetian because I was covering the Hewlett Packard Global Partner Conference and even though I was only there for two nights, I have decided that I like it. I like it a lot. And it’s the people who work at the Venetian that make the place. The check in lady was friendly, welcoming and efficient – the room was pleasant and bigger than the first flat I lived in – the staff were uniformly helpful, even when they weren’t wearing uniforms and went that extra mile.
And when I say that extra mile, I can tell you that if you are not fit, you will be fit even if you’re only staying for two nights. You will walk for miles and miles and miles, oh yeah. I was staying at room 9-525 and to get to the lift, sorry elevator, you are talking more than just a leisurely saunter. And when you get to the ground floor, it’s another trek to get, through the casino, to the Sands conference centre where the HP gig was on-going, or going on, as we’d prefer to say. The old Sands convention centre was awful – the new one ain’t too bad at al.
On the way to the casino, you will be entertained by nice lasses playing accordions and if you look up there’s a heap of paintings on the ceiling while your little legs attempt to make the grade.
Once in the casino, it’s another hike to get to the Sands conference centre and once you’re there there are floors and floors and floors and floors. But when it looked like I was getting lost, I just had to ask the staff and they sent me the right way on my safari.
On the last day, I was due to be picked up at 5:45PM to make my way back to Blighty. On the way back from the conference centre, I stopped by the bar in the casino. I have got to tell you the barman working there (pictured) was one of the best I’ve ever had the pleasure to meet, and I can tell you I have met a lot of bar staff in my incredibly long life. I was fiddling around with Facebook on my StupidPhone and the barman said: “Talk to me! Stop playing with Facebook and talk to me!” I talked to him. What a friendly and professional guy.
And so to the denoument of my stay at the Venetian hotel. I had ambiguous instructions for where my pick up was supposed to, er, pick me up. I asked the bell hop, Luke from Kansas, to give me a hand to the pick up point. We got to first one pick up point that didn’t work. Then we had to hike across the hotel to another which didn’t work either. Luke stuck by me. In the end, one of the guys fired up his bus just to take me, on my own, to McArran airport, at no charge. So thank you driver Michael, and your fiancé, Linda, looks beautiful.
I would say what makes this hotel are the people that work in it. I have spent many hours in hotels and, also assessing corporations. The Venetian is a happy ship, that much is clear. I couldn’t fault the place, largely because of the pleasant people – in good moods – that work there.
PS I haven’t been paid for this review.