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Dell wants to get into wearable computing

dellTroubled PC seller Dell is planning to pin its hopes on a much mooted craze in wearable computing.

Already it has seen its rivals such as Google, Apple and Samsung talk about wearable computing being the next big thing and is hoping to have a stab at it early..

Sam Burd, Dell’s global vice-president of personal computing, told the Guardian  that Dell was  “exploring ideas in that space”.

He said that there were challenges in cost, and how to make it a really good experience.  But it was expected that computers were getting smaller and having a watch on your wrist was “pretty interesting, pretty appealing.”

CEO Michael Dell is  preparing to take the company private in a $24 billion leveraged buyout as the PC market, which made him a household name, begins to shrink in importance.  However it appears that the company is also seeking new sources of income.

Burd  said that over the next five years devices and form factors to continue to change. There will still be a need for ‘static’ computing on desktops, but there will be a real need for mobile devices.

“There’s a lot of discussion about how that fits into wearable devices like we’ve seen with Google Glass and watches. We’re looking at a world of lots of connected devices,” he said.

Burd did not see any magic new form factor arriving like the tablet did.  But the number of computing devices per person is exploding.

Dell has not announced any actual products in the wearable market but was looking at the technology, Burd said.

 

Ctrack pushes European markets

Shane_TrackingOnline vehicle tracking outfit Ctrack is expanding its European operations and appointed a new manager to drive the push.

Richard Lane has been named as the company’s new European distribution & partnerships manager.

Ctrack currently has distribution operations in Denmark, Norway, Sweden, Finland, Czech Republic, Switzerland, Austria, Italy, Spain and Portugal to complement its owned operations in Germany, France and Benelux.

The new management role requires Lane to find suitable partners in countries where Ctrack currently does not have a presence.

In a statement, the company said it is is keen to take advantage of untapped vertical markets such as insurance telematics.

Lane was previously responsible for channel sales within the UK & Ireland. He joined Ctrack having spent four years at Cybit, and subsequently Masternaut, responsible for developing and managing its reseller programme.

John Wisdom, European managing director of Ctrack, commented said that Lane had been responsible for extending the reach of the business within the UK by establishing an effective partner and reseller network.

“We are looking to use his proven expertise to take advantage of opportunities that exist in new European markets to maximise the growth of the business across the region,” he said.

 

Citrix appoints Arrow pan-euro distributor

teenwolf-teen-wolf-32822640-400-300Citrix has appointed Arrow Electronics  as its first pan-European distributor to further expand the European channel for the SaaS.

Under the deal, Citrix SaaS products will be available on the ArrowSphere cloud services platform.  This means that Arrow resellers can market and sell Citrix SaaS products through their webstore or using ArrowSphere white-label webstore functionality.

The ArrowSphere webstore platform was launched by Arrow in July 2012 and is “live” in the UK, France, Spain, Germany and Denmark. The ArrowSphere platform will continue to roll out to other markets in Europe.

Robert Gratzl, vice president and general manager EMEA for Citrix’s SaaS products  said the agreement with Arrow is an important step in extending our pan-European reach and helping our customers embrace mobile workstyles and new ways of working.

“We selected Arrow and its ArrowSphere webstore platform because they were taking a highly innovative approach to SaaS products to their reseller and customer community,” he said.

The collaboration is another step in the expansion and implementation of the Citrix SaaS Advisor (CSSA) programme launched in May.

It aims to use a local and regional approach with strategic partners to deliver Citrix SaaS applications as part of a broader solution means it is easier than ever for partners and customers to benefit from Citrix technology.

Intel releases digital signage software

minority-report-gap1Chipmaker Intel has developed a new content management system so vendors and other retailers can organise, control and tailor their digital signage marketing programmes.

The Retail Client Management (RCM) system works across multiple devices and aims to provide an interface for marketing teams.

It means that they can create new campaigns and promotions in minutes, customise content instantly and control each screen individually in a secure environment, claims Intel.

Marketers can use the tool to create multiple zones within each digital sign, and supports most formats, including HD video, Adobe Flash, static image and Web content.

This is supposed to help create a consistent impression.

Joe Jensen, general manager of Intel’s Retail Solutions Division, said that digital signage was changing the advertising landscape and becoming a preferred channel for marketing professionals looking to reach customers with relevant content near the point of sale.

“With Intel RCM our customers are able to create and manage attention-grabbing campaigns while ensuring they are reaching the right customer, at the right time, with the right product,” he said,

Intel RCM was designed to play nice with the chipmaker’s Audience Impression Metrics suite, which anonymously counts the number of viewers, gender and age group, and the time spent looking at each digital sign.

This means that brands can tailor advertising content based on audience demographics.

Using Intel AIM suite, retailers can also gauge the effectiveness of content by measuring the length of time viewers spend looking at displays, and which ads captured the attention of passersby.

The platform is also optimised for Intel Core vPro processors with Intel Active Management Technology so that it can handle remote management and diagnosis of digital signage networks.

 

Avnet sends Ziokowski to the Poles

64272Avnet has appointed Mariusz Ziółkowski as country manager of its Polish office.

Ziółkowski joined Avnet 18 months ago as sales director, Poland. In his new role as country manager, he is responsible for the development and implementation of the business strategy and operations for Avnet Technology Solutions Poland.

He is also expected to start speeding up the growth and success of Avnet in the region.

Judith Ecker, vice president, Avnet Technology Solutions East EMEA said that Mariusz had a proven track record in developing and managing highly motivated teams.

This skill will support the growth of Avnet Technology Solutions in this region. Mariusz has an excellent understanding of the market dynamics in Eastern Europe.

Before he joined Avnet, Ziółkowski worked for IBM for 14 years and has a Master’s Degree in ‘faculty organisation and management’, specialising in computer integrated manufacturing.

 

French police raid Apple over reseller treatment

peter_sellers_3918 Inspector Clouseau of the French Yard has raided Apple’s Paris headquarters on behalf of the government competition authority.

French police were in the building for 24 hours seizing documents as part of an ongoing government antitrust investigation.

Investigators are interested in the relationship between Apple and its resellers in France.  It was spurred by a premium reseller in France, eBizcuss, which went bankrupt last year.

According to Apple Insider the company filed a complaint against Apple accusing it of unfair competition.

According to the complaint Apple favoured its own retail stores rather than resellers like eBizcuss, which exclusively sold Apple products.

Apple made it difficult for resellers to obtain the latest models of new Apple products, while Jobs’ Mob’s cathedrals to consumerism were packed.

The French competition authority is also interested in Apple’s iOS App Store.  Apple increased the minimum selling price for magazines and newspapers last year and the authority is worried that Fruity co is abusing its power for digital downloads as well.

Cupertino should have seen the writing on the wall and that it was suddenly off the French government’s Christmas card list when it was ordered to pay $6.5 million in 2011 taxes for iPad sales.

The mandate came from a French professional association that collects revenue for artists’ copyrighted works.

Microsoft’s starts Surface move to the Channel

Surface-ElementaryMicrosoft has launched Surface partner programmes for tablet resellers and software developers in a small scale to its US channel.

Writing in his bog, Cyril Belikoff, director, Surface marketing, said Microsoft was launching what he called the “first phase” of expansion into the business channel.

It will allow customers to purchase Surface and commercial services through a small number of authorised resellers.

There is also a new ISV program, called AppsForSurface, which provides devices and funding for app design intended to get key enterprise apps on Surface and Window 8.

While there is no news yet about what Microsoft’s plans are in other parts of the world, it is starting to look like there is a thaw in its plans.
When the Surface came out, Vole’s hardware partners screamed blue murder claiming that Microsoft was treading on its toes.

In response to that Microsoft CEO Steve Ballmer  said that its channel could sell Surface but only if they order it from a Microsoft store or Microsoft.com. There will be no formal channel programme.

Now it seems that Vole is starting to branch out in a small way and test the water and close to home.

The Surface will be going to Microsoft’s bigger US partners first and Vole does not seem to be that keen to have a huge push.

In the United States that means CDW, CompuCom Systems, En Pointe Technologies, Insight Enterprises, Softchoice, Softmart, SHI International, PC Connection, PCM and Zones Inc. are the first Surface authorised resellers.

That is a tiny drop in the market of the US channel.

Microsoft says the initial Surface resellers bring a variety of value-added services to tablet family, such as asset tagging, custom imaging, kitting, onsite service and support, device recycling and data protection.

In other words, Microsoft really does need the channel to push its surface but it wants to do it without isolating its hardware chums.

Product development skills gap causes failure

1362021062108002A third of products are failing at launch because product development skills are lacking, according to a new report.

ExeTech Consulting, a UK business consultancy which advises on exploiting the commercial potential of technology companies, points out the journey facing entrepreneurs and business leaders to build and grow a technology business is hugely challenging.

Clive Mayne, Managing Partner, ExeTech Consulting said that one area which makes matters worse is that product development has a reputation for high failure rates.

“Research indicates that of every four products that enter development only one makes it to market and then a third fail at launch,” he said. “Gaining investment against that background and in the current economic environment means that the hurdles are as high as ever”.

Failure rates are high in themselves, however many products go on to fail and do not actually match the commercial expectation of success.

Mayne puts it down to a  lack of the crucial skills to make a market entry a success and a failure from management to give the launch of a product the attention needed.

Product development is a key skill gap and often one that isn’t really recognised until things go wrong.

The company has decided to release white papers documenting its experiences in this area  which can be downloaded here.

Ingram Content brings colour to UK

rainbowIngram Content has expanded its colour inkjet book manufacturing capabilities to the UK.

This means that publishers can print a range of colour books quickly and cost effectively worldwide.

David Taylor, Senior Vice President, Content Acquisition International, Ingram Content said that the marriage of colour inkjet book manufacturing with a  single copy print-on-demand (POD) selling model is going to be a first for the UK market.

So far inkjet colour options have almost exclusively been limited to short run printing.

But the new colour offer is poised to be a real game changer for publishers as the cost to print full-colour POD books is approaching the price of black and white manufacturing, he said.

The combination of an economical, single-copy solution with Lightning Source® quality broadens the scope of print-on-demand POD to more titles.

Taylor said that the new inkjet colour offer is competitively priced, half the cost to print colour books in most cases, and savings will be passed from Ingram to the publisher.

Hundreds of publishers that work with Lightning Source are already using the new colour printing option for both their short run needs and to fulfill orders via Ingram’s comprehensive reseller channels, which reach tens of thousands of online and traditional bookshops worldwide.

Lightning Source will begin manufacturing colour books using inkjet technology immediately for publishers worldwide from the UK.

Genii gives SecureIT to new US masters

idreamofjeannie1-300x193Genii Capital has sold the Multi-Tier Datacenter service provider SecureIT to a US real estate fund manager.

Genii funded and started SecureIT in 2003 on the back of the acquisition of a datacenter building to be developed.  The company remained solely funded by Genii Capital until its sale.

Eric Lux, CEO of Genii Capital said that when his company bought the building that would became SecureIT’s first datacenter, it just inherited a mini datacenter and a few racks. “We had no idea this small operation would become so successful but we knew there was a niche for us,” Lux said.

Initial demand came from new players like Skype who were considering setting up part of their infrastructure in Luxembourg.

This transaction underlines Genii Capital’s capabilities in the growing cloud and datacenter industry, he said.

Consulting is Accenture’s elephant in the room

elephantOutsourcing and consulting services provider Accenture is predicting a miserable year as businesses still do not want to consult with it.

The company slashed its full-year outlook and reported a third-quarter revenue below analysts’ estimates.

In a statement the company said that clients were slowing the pace and level of spending on existing contracts.

According to Bloomberg, CFO David Roland told analysts that the company expects outsourcing revenue to be moderate, and consulting revenue to either decline or grow slightly in the current quarter.

Barclays analyst Darrin Peller commented that the Accenture results indicated that there had been moderate improvement in businesses discretionary spend in 2013.  But the consulting segment, particularly in Europe, was still not doing well.

Accenture’s consulting net revenue dropped two percent to $3.9 billion in the three months ending 31 May. Revenue from the business, which Accenture expected to return to growth, fell for the fourth straight quarter.

This meant that consulting bookings were almost $400 million lower than the company expected.

Accenture chief exec Pierre Nanterme said that the consulting side of the business didn’t improve the way he hoped.

He was somewhat cheered that outsourcing net revenue rose four percent to $3.3 billion in the quarter.

Net revenue rose 0.6 percent to $7.2 billion. Net income rose to $874.1 million in the third quarter, from $762.8 million a year earlier.

Adobe buys digital marketing firm

cloud (264 x 264)Adobe has written a cheque for Neolane, a software company which allows for managing digital marketing campaigns over multiple platforms.

It is believed the deal cost Adobe $600 million and is part of the company’s bid to bring cross-channel campaign management to the Adobe Marketing Cloud.

Adobe Marketing Cloud is a set of tools encompassing analytics, social, advertising, targeting, and web management.  Neolane has been tried and tested at Barnes & Noble and Bridgestone Tires.  It means that clients get a software platform for automatic web campaigns.

Adobe said the acquisition, expected to close next month, will not materially affect its revenue forecast and adjusted financial results for the current fiscal year.

According to Forbes, Neolane CEO Stéphane Dehoche will continue to lead the former Neolane team as part of Adobe’s digital marketing business.

The move means we can expect to see Adobe more heavily pushing its cloud offerings, backed by its software rental model, in the next few months.

Gerry Brown, senior analyst at Ovum, said that Adobe desperately needed a good  campaign management platform as a lack of one had been “a glaring hole in its digital marketing platform proposition”.

At more than ten times what Neolane earned, the cost of the deal was steep for Adobe. But Brown said it was worth it because it could propel Adobe into the market leadership.

He thinks that the catalyst for this acquisition was Salesforce.com’s recent $2.5 billion purchase of Exact Target.  Adobe had wanted to get its paws on Exact Target and Eloqua but did not manage it,

“Adobe was likely compelled to act before all the their campaign management best-of-breed vendor acquisition options evaporated,” Brown said.

Sony resellers avoid Iran embargos

iranSony’s resellers in Dubai could be creating the company a ton of hurt by flogging shedloads of gear to Iran.

The company has admitted that some dealers in Dubai resold about $12.8 million worth of its gear to Iranian ministries, in a move that could possibly attract US fines.

Equipment was sold to Iran’s broadcasting unit and health ministry, and Sony found some also planned to sell equipment to the information technology department of the country’s police.

In a filing with the US regulator, Sony admitted that if the US was to get nasty about it, it could cost the company a fortune.

Sony said it did its best to follow policies and procedures designed to keep transactions with Iran in line with applicable economic sanctions laws.

However it did not appear to have much in the way of controls to stop its resellers shipping the gear to Iran.

It listed four Iran-related transactions, in three of which it made net profit of less than $500,000, while taking a loss in the fourth.

Sony does not appear too concerned about it.  According to Reuters it has revealed that it may conduct additional future sales in Iran through third-party owned dealers or distributors, which may require disclosure under US laws.

Former Tiger Direct boss in hot water

Tiger_in_WaterThe former president of a Systemax TigerDirect, was indicted in New York federal court on seven counts of fraud and money laundering charges.

Carl Fiorentino took more than $7 million in bribes and kickbacks in exchange for steering more than $230 million in business to Taiwanese and California companies.

The cash was used to buy an $8 million residence, furnishings for the home and pay his credit card bills, tennis lessons and the use of a hip-hop production company.

He is bailed on a million dollar bond.
Fiorentino worked for Sytemax from 1995 through May 2011 and he was the president of TigerDirect, its computer and electronics unit. His job was to pick suppliers and approve the quantity of the gear his outfit used.

However Fiorentino entered into an illegal agreement with the owner of a Taiwanese company to steer TigerDirect’s business his way in exchange for $6.5 million in bribes and kickbacks.

In addition, he received another $570,000 from a California-based company to do something similar.
Fiorentino concealed the scheme by submitting false conflict of interest forms to Systemax and using a web of shell companies and wire transfers.

Systemax claimed that the indictment has no effect on the company or its management. However it came to light after a 2011 internal whistleblower probe which led to Fiorentino’s sacking.

 

Nokia about to be eaten by a larger shark

Finding-Nemo-Shark-Wallpaper-HDIt is starting to look like Nokia is about to be eaten by a larger player.  Already software giant Microsoft considered buying Nokia, until it realised how much it would cost.

The Wall Street Journal claimed that Microsoft was in “advanced talks” to buy Nokia. According to the report, Microsoft would have used its substantial reserves of offshore cash for the deal. It’s estimated that Microsoft has about 89 percent of its cash parked abroad to avoid paying US taxes.

But it turned out this morning that Redmond could not get close to the price it wanted for Nokia, which is worth $14.3 billion and pulled out.

Ironically Microsoft was unhappy about Nokia’s weak market position and only wanted to buy the company if it was at a bargain basement price. Arguably Nokia is in a weak position because it packed in making Symbian phones to become a Microsoft only shop.

But if Microsoft does not buy Nokia there is a good chance that Huawei might. It is only a rumour but the Chinese company is said to be interested.

Huawei’s Richard Yu told the Financial Times this morning that it was considering these sorts of acquisitions but he did not confirm it.

One of the reasons that Huawei has not been rushing to Finland with its chequebook in its hand is because of the poor showing of Windows phones, and Nokia’s dependence on its deal with Microsoft.

Yu said that Huawei expected the industry to go through a period of consolidation. If he is correct than Nokia is almost certain to be for the chop.