Channel services outfit, Agilitas has signed a multi-year agreement with Biggish Blue to provide reseller, MSP and systems integrator customers with access to global multi-vendor channel services, helping to improve operational efficiencies across its customers’ IT infrastructure.
The deal will see Agilitas use IBM technology support services and global engineering teams to provide the on-site maintenance that forms part of Agilitas’ InventoryAssure+ service.
Together, Agilitas and IBM will deliver a “formidable” global channel services proposition to the market, providing services on behalf of its channel partners to a broad spectrum of industries including financial services, retail, manufacturing and the public sector, it’s claimed.
This is the first such relationship in the IT channel for Agilitas, which will be equipped with a larger platform to help deliver its growth plans and support the needs of its expanding customer base, it’s claimed.
“We have formed a very strong, trusted relationship with IBM over the years and understand each other’s businesses inside-out,” said Shaun Lynn, CEO of Agilitas. “It is this understanding that has enabled us to craft such an innovative and unique channel services deal that will benefit our channel partners for years to come.”
With a trading footprint in over 80 countries worldwide, developed through a collaborative partner delivery model, the collaboration with IBM enables Agilitas to provide their channel partners with technology solutions that help make businesses more efficient and accelerate digital innovation and transformation, it’s claimed.
“Having a delivery partner of IBM’s calibre ensures that our channel partners continue to be provided with first-class global channel services, not only across our Inventory-as-a-Service solution, but engineering services too”, added Lynn.
“In today’s ever changing business environment, enterprises need consistent and reliable support to run their IT systems across a supply chain of services from multiple vendors”, said Andy Roberts, Director of Technology Support Services, IBM UK and Ireland. “This is a great opportunity for both organisations to change the channel marketplace.”